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ComplaintsforSummit Digital Marketing
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Complaint Details
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Initial Complaint
09/21/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 31, 2021 I paid the sum of $3,500 to Summit Digital Marketing. I uploaded the signed contract on July 27, 2021 that stated the deliverables that Summit Digital Marketing agreed to complete. The purpose of this partnership was to primarily grow my business and to launch several social media and marketing campaigns. While doing this, they also agreed to teach me the "how to’s” of this process so that I could continue the marketing work when our contract concluded. I stated several times in the initial emails and meetings (and after the contract was signed) that I was very new to this type of marketing and would need a lot of help. I was assured every time that I would receive help and things would be explained along the way. Six weeks into the eight-week contract, nothing for my business had changed or improved and I have experienced multiple issues. On September 6th, I asked questions about ******** billing and everything went down hill from there (as stated in my email on
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.