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Find a Location

Kandy Seoul has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kandy Seoul

      null Colorado Springs, CO 80938-8600

    • Kandy Seoul

      PO Box 25634 Colorado Springs, CO 80936-5634

    Business ProfileforKandy Seoul

    Candy
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Kandy Seoul has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kandy Seoul

        null Colorado Springs, CO 80938-8600

      • Kandy Seoul

        PO Box 25634 Colorado Springs, CO 80936-5634

      Location of This Business
      Colorado Springs, CO 80938-8600
      BBB File Opened:
      8/3/2023
      Years in Business:
      1
      Business Started:
      9/1/2022
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mrs. Shalei Bushey, Owner
      Contact Information

      Principal

      • Mrs. Shalei Bushey, Owner

      Customer Contact

      • Mrs. Shalei Bushey, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/06/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I ordered from this business on Etsy and tried being patient but they dont respond or answer and they have never shipped my stuff nor offered a refund. I just want my money back. Ill never order from this company again. Please just refund me so I can move on

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Victoria M

      1 star

      06/30/2024

      March 29, 2024 I ordered from Kandy Seoul, and got the Nomu Shida Sour box. I didnt think much of it, I read the terms and conditions and understood about the wait. 14 to 21 business days. Signed up for email updates. Owner was promoting her business on ************* May 16th, 2024 Got May update.. We heavily apologize for current delays in orders. We are doing our best to catch up and move on.I am sending this out as a mass email but understand individual needs. As always I thank you all for stopping by. 2023 was fun and interesting getting to learn business and watching this hobby grow. Ultimately I hope we can continue to grow to meet the demands of our growing community. However we are also considering stepping back and enjoying our family again as we are rendered with no time ??.I was so understanding. I understood the owner is struggling and I even read online that itll take a *** of 3 months even to get a package. Still I remained understanding. She was still promoting people to buy her product online so I figured I was locked in since my order was already submitted. June 30th, 2024 Your order has been canceled Order #**** was canceled because of unforeseen circumstances and your payment has not yet been refunded.Im just really disappointed. I saw that the owner doesnt like when people try to contact or confront her and I never did anything. I remained silent and patient. I am highly highly upset that it was cancelled without even acknowledging me as a customer or anything. Every week I went to the website and tried to track my package and it always said it was awaiting to be packaged and still I remained patient. It just ***** that I have been waiting for 3 months and now its cancelled. Im hoping for a refund..I just dont understand it. I get that we go through things but do not promote your business if you cannot fulfill the demand.

      Local BBB

      BBB of Southern Colorado

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