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Find a Location

ATLAS CPAs & Advisors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforATLAS CPAs & Advisors

    CPA
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/1996

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    455 E Pikes Peak Ave #305, Colorado Springs, CO 80903-3674
    BBB File Opened:
    7/16/1986
    Years in Business:
    39
    Business Started:
    6/20/1985
    Business Started Locally:
    6/20/1985
    Business Incorporated:
    6/20/1985
    Accredited Since:
    8/1/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Carol Pisanos, Manager
    • Mr. Loni Woodley, CPA/Partner
    • Mr. Kelly Kleven, Partner
    Contact Information

    Principal

    • Ms. Carol Pisanos, Manager

    Customer Contact

    • Ms. Carol Pisanos, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In 2021 my CPA I'd worked with for years became ill and a new CPA, ***************************** took over the book of business. After months of trying to connect with **** at the beginning of 2022, I was unsuccessful in hearing from him. His assistants and other associates assured me my taxes were being handled by him and that they would be doing as much of the work as they could but I should hear from him soon. Just days before the tax deadline (despite me having almost everything into his office between Feb and March) I still didn't have my taxes. I reached out via email and phone calls multiple times. I asked if they had everything they needed and they confirmed they did (his associates not him since he refused to return any calls or emails). I let them know i was leaving to go out of town but I'd be available by phone. Inevitable they let me know they didn't have the birth certificate of my daughter and unfortunately I didn't have it with me so I spent hours trying to track down proof that would work. I was able to get home and send in the certificate however ultimately I was told I'd need to file an extension. **** finally called me after the tax deadline and I expressed my concern with his lack of professionalism and ultimately causing me extreme stress. He responded with zero ownership of this situation that although my taxes were done he didn't feel comfortable releasing them to me and allowing me to submit them. As a result I had to hire a new CPA (and pay him). In conversation **** and I agreed that we could not work together moving forward and he would not charge me for the taxes since I had to start from scratch with someone new. Fast forward to 2024 where I receive a call stating I have an unpaid balance which is for a service I NEVER received. I have since done some searches and I see many people have a similar story to mine. I owe it to the community to not work with this company or individual.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen M

    1 star

    12/13/2021

    I had 3 years of taxes done at one time due to an ID theft I waited to have done. I tried and tried to resolve the issues. Reached out to ********************* begging him to help resolve what was going on. He could not even be bothered to help or reply to me. I paid twice as much as I ever have in my life. I paid on time upfront never an issue. It got so bad and took so long I asked them not to handle my 2019 and said I would come to get them DO NOT FILE. They would not release to me unless I paid my 2018 which I had not even been invoiced for yet. I paid for it and picked it up in 2019. I have had an issue with the *** since and have been trying to resolve it. It's been absolutely horrible. I reached out to ********************* yet again he puts in writing to me they did not file my 2019 taxes it's probably a scam. So I spend more time trying to research because I can't even get my stimulus checks due to this. The *** gets me copies of the 2 returns that were filed because they feel I have been scammed because our new tax person did file 2019 for us. These returns were filed by Atlas not only once but twice on the same day on Feb 24, 2020, by *************************** Atlas CPA with his designated ID number and name and his EIN. This has been a nightmare for me I sent an e-mail to him 4 days ago on 9/9 and as usual no reply. ATLAS CPAs & Advisors PLLC is the worst ever and now my friend is going through the same thing with them. Reached out to the corporate office none of them could reply or respond either. #Scam

    Local BBB

    BBB of Southern Colorado

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