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Find a Location

Hear-Well Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hear-Well Inc.

      3707 Parkmoor Village Dr Ste #103 Colorado Springs, CO 80917-6251

    • Hear-Well Inc.

      7680 Goddard St STE 130 Colorado Springs, CO 80920-8233

    • Hear-Well Inc.

      3585 Van Teylingen Dr STE C Colorado Springs, CO 80917-4872

    • Hear-Well Inc.

      212 Chestnut St Woodland Park, CO 80863-1092

    Business ProfileforHear-Well Inc.

    Hearing Assistive Devices
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Hear-Well Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hear-Well Inc.

        3707 Parkmoor Village Dr Ste #103 Colorado Springs, CO 80917-6251

      • Hear-Well Inc.

        7680 Goddard St STE 130 Colorado Springs, CO 80920-8233

      • Hear-Well Inc.

        3585 Van Teylingen Dr STE C Colorado Springs, CO 80917-4872

      • Hear-Well Inc.

        212 Chestnut St Woodland Park, CO 80863-1092

      Location of This Business
      3707 Parkmoor Village Dr Ste #103, Colorado Springs, CO 80917-6251
      BBB File Opened:
      5/7/2018
      Years in Business:
      20
      Business Started:
      6/1/2004
      Business Started Locally:
      6/1/2004
      Business Incorporated:
      9/20/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Genesis Hearing Labs
      Contact Information

      Principal

      • Mr. Gabriel Cooper, Owner

      Customer Contact

      • Mr. Gabriel Cooper, Owner
      • Ms. Grace McConnell, Manager
      Additional Contact Information

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2021

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      In June 2020 I purchased Oticon OPN hearing aids for $3,680 from Gabe Cooper, owner of Hear-Well in Colorado Springs. However, when I did not receive the sales receipt for the purchase (I live in Santa Fe, NM, and this purchase was done via telephone), I called Mr. Cooper to request the receipt. Mr. Cooper became angry and belligerent and refused to give me a sales receipt, claiming that I had failed to take his advice about which hearing aid to buy, so he wasn’t going to “take staff time to prepare a receipt.” (This is my 6th set of hearing aids. I didn't need nor did I seek advice from Mr. Cooper.) I tried again on July 18, 21 of this year to obtain a receipt, but they refused to send it. I am 84, have profound hearing loss, and need this receipt for my audiologist here in Santa Fe and for my records. Please see uploads for details. Don Brannan
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      re h

      5 stars

      06/12/2022

      My medical srvice at Hear Well was done with little pain and a great improvement to my hearing health. Since finding the Life After 50 ad, I have been a patient for some time and the service I get for me and my hearing aids is excellent.

      Local BBB

      BBB of Southern Colorado

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