ComplaintsforColorado Creative Kitchens
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Complaint Details
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Initial Complaint
02/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
************************* was the contractor assigned to us by ***************************; aka CK Kitchens; aka Colorado Creative Kitchens; aka Complete Kitchens. He was paid to remodel a kitchen, 3 bathrooms, and demo a basement bedroom. The project was supposed to take 2 months. At the 6.5 month point ****** quit. We had so many problems I cannot list them all. He, along with the designer, ruined an entire level of wood flooring by incorrectly using a drum sander. I now have permanent drum marks in my wood. He admittedly used a dull blade to cut my accent tile, which are jagged and broken. I have accent tile in one room that is wavy and tile that is uneven. He ruined kitchen blinds by crumpling them on the dirty garage floor for the duration, I have a shower floor that will need totally replaced due to incorrect sloping that causes 3/4" water to pool in one corner. ****** caused 2 major water leaks from not properly capping the water supply. He drilled holes incorrectly on a new cabinet drawer and tried to hide it with a filling. He cracked new tile underneath a niche in a bathroom and just left it until I found it and asked for a replacement. I am left with no electrical outlets in my basement and one ceiling light not working. He quit and told me to hire an electrician. I have a quote from another contractor of $8-10K to fix the damage that he has done to my home. I dealt with him showing up late, only working a couple of hours a day, leaving teenagers to cut and lay tile. I had to qc his work daily and point out all of the problems. This entire experience has been horrible. ************************* should be held accountable for the **** I now have to fix his damage.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.