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Customer ReviewsforJ.R.B. Enterprises, Inc.
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Erin G
5 stars04/24/2024
****** gets the job done no matter what it takes. The crews do excellent work and respect your privacy and property. Highly recommended.J.R.B. Enterprises, Inc. Response
04/25/2024
We couldn't be more thrilled to read your wonderful comment, we couldn't do this without customers like you who are very easy and patient to work with. Thank you for your business , we look forward to working with you in the future .Review from Dan & Linda V
5 stars04/22/2024
J.R.B. Hires only the best people and they all to an AWESOME job. Had our roof and gutters replaced and we have no complaints.Thanks ******!!!J.R.B. Enterprises, Inc. Response
04/25/2024
Thank you so much for that ************** . We thrive on working with the best crews ever that take pride in there workmanship . We couldn't do it without them or you Your patience and understanding have been wonderful.Review from Randy N
5 stars02/21/2024
JRB Enterprises, **** ***************************** is the best! He made arraignments within a few days to visit my house, get us a quote, get materials ordered and contractors scheduled to replace two roofs all in a weeks time. He is incredible! I highly recommend JRB Enterprises for all of your roofing needs.J.R.B. Enterprises, Inc. Response
02/22/2024
Holy Moly ***** , Do we remember you ? We're only as good as you allow us to roll in this industry. Thank you for your patience and understanding with the Teller County Regional in getting your permits pulled. They we're amazing ( ***** ) was amazing and so patient working with ** . All of our combined talent made this work . Thank youReview from Debbie G
5 stars12/22/2023
What a great experience. Great communication, work is top notch, and very easy to work with. They listen to your needsJ.R.B. Enterprises, Inc. Response
12/26/2023
Thank you so much for your wonderful review. Your needs are our needs and we strive to keep it simple, and honest. Your home is one of your biggest assets and working together makes all projects so much easier when everyone is on board. We appreciate you and your business.Review from Rich Y
5 stars04/28/2023
Professional and very easy to deal with. **************** seems paramount with this company. I would recommend them and will use them again. They have great ethics and Honest and very reliable.J.R.B. Enterprises, Inc. Response
05/02/2023
We couldn't do it without wonderful customers like you. Thank you so much for your kind words. We appreciate you and your business. The *** TeamReview from Marsha L
5 stars05/06/2022
****** and the crew are excellent to work with! They did exactly what was promised and in a very timely manner. We recommend them to anyone needing roof repairs or replacement.Review from Tanner R
5 stars04/07/2022
JRB was wonderful to work with after the last big wind storm I needed a new roof. They were very easy and professional to work with and helped me every step of the way. Would definitely recommend for anyone in a similar situation.Review from C. M.
3 stars03/24/2022
This company has changed management in the past couple years. When I worked with them in the past, they did a great job on roofing and stucco. However, since the change in management, I have experienced major issues detailed below. My property manager has stopped using JRB after they changed management In July 2016, many houses in **************** were damaged in a major hail storm. My property manager contracted JRB Enterprises to paint the entire house and that job was completed on 09 May 2017 with a 5-year warranty. On 18 October 2021, approximately four years and five months later, my property manager emailed me with pictures showing the paint job on the house had failed including the siding taking on moisture, paint flaking off on almost all of the siding, and nails popping out of the house. That same day I contacted JRB about the damage so they could accomplish the warranty work since it was still under warranty. JRB had the subcontractor who painted the house go out and look at it and he was stumped why the paint was failing: The reason I said I have no idea why the paint is doing that is because I truly don't. He also admitted the insurance didnt pay for them to apply a peel bond primer to the siding to keep moisture from getting in, so one was never applied in 2017. JRB also had the paint manufacturer (PPG) take a look at some pictures of the house and they claimed the siding was failing and their paint wasnt at fault. I have pictures taken by JRB in 2016 showing that the siding was not failing. Also, JRB pressure-washed the siding before they painted the house, so if the siding had truly been failing before the paint job, it would have disintegrated under the force of the pressure washing. I argued back and forth with ****** from JRB, and after about three months he finally said he would honor the warranty. They went out and did a half-hearted, horrible job and the house looks like a zebra. ****** cussed out me and my property manager to the tenants.J.R.B. Enterprises, Inc. Response
04/20/2022
It was unfortunate to read this review as we always try and strive to do our best when if comes to our profession. 1st correction is we have not changed management , we are the same team less one project manager who retired . We do offer a 5 year workmanship warranty on our roof replacements the day the contract is signed , in this circumstance the contract was signed on 09/16/2016. We got the call from client on Oct 18, 2021 stating his paint was failing on the house and the siding was taking on moisture. We did go look at it and had a Certified Field Technician take some of the paint samples to assess what the issue is. His response letter stated the product did appear to have adequate adhesion to the siding . That being said we contacted the original painter who said he would fix it and needless to say he did a terrible job. We take full responsibility noting we're only as good as our providers and trusted he would do a good job. That didn't happen. We then got another reputable painter to fix the damage , he also hauled away some rotten fencing and debris for the tenants who have been wonderful during this process .Customer Response
04/20/2022
I was contacted by ***** from JRB who was extremely apologetic and wanted to make things right. I just saw the pictures of the completed paint project and the house is back to normal and in good condition. I appreciate their willingness to do the right thing and fix it. She also informed me they did not change management; instead, the project manager I had previously dealt with had repaired.Customer Response
04/20/2022
*retired, not repaired.Review from George N
5 stars12/07/2021
Great customer service from the first inspection of our roof shingles to the actual roof shingle replacement. The installation crew were professional and polite, they re-shingled my home in one day, along with cleaning up all material and nails from around the house, driveway and sidewalk.J.R.B. Enterprises, Inc. Response
12/08/2021
Thank you so much for your very kind words. You're absolutely wonderful to work with. When your happy we're happier. We can't thank you enough .Review from Cherise S
5 stars09/25/2021
JRB Roofing has done an outstanding job for my clients over the years! They are reliable and accurate, and they will work very hard with the insurance companies. I so appreciate the service and caring they give my clients and they will not do a job if there is no need to perform a service. I’m truly grateful!J.R.B. Enterprises, Inc. Response
09/29/2021
We appreciate you and your awesome team. It's a pleasure working with such a wonderful team of professionals. We love building long lasting , working relationships . Thank you the JRB Team
Customer Review Rating
Average of 13 Customer Reviews
Contact Information
902 N Circle Dr STE 103
Colorado Springs, CO 80909-5077
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