Customer ReviewsforKnights Restoration LTD

Good job well done. Excellent customer service with prompt followup.

To start off I want to thank Knights Restoration Roofing for a great job repairing my roof. Let me tell you a little story about my first experience being a first-time home owner, for theres a lot to learn I can tell you that. There are two main rules *** learned to follow and trust. One is to always make sure to do your own research; and the other, make sure to follow your gut.I had nice neighbors with good intentions who recommended me a roofing company whove worked on their roof and other things on their property. We decided to hire them when we had our first roof damaged. To my knowledge, I would say the people who worked for them overpromised, under-delivered on the completion of the roofing project, and took the leftover supplies in their own personal vehicles. Last years hail damages were not very pretty. The days after the hail would occur, there would be so many roofing companies running around to people homes. A lot of them were trying so hard to get me to hire them by either using pressure or big words to get you to go with them. It was a very annoying experience and I was very upset about it.There was a company who came by and treated me well, that company was Knights Restoration Roofing. I highly recommend this company because they respect the homeowners; they dont pressure you to hire them; they're very professional and they explain things to you step by step so you can understand how they want to help you. They took their time to even show pictures of what needed to be done, a video of what theyve done, and pictures when theyve completed the project. If they have any extra materials they didnt use, they will leave it at your house. Or you can tell them to return it and they will reimburse your insurance the differences. They will call you after a few months to see if they can stop by to check on the roofing to make sure everything is stable. This company is family owned. Give them a chance and you wont be disappointed. I know I wasnt.

It is rare these days to find a really good contractor. But I must give Knights Restoration the highest possible rating. Everything, and I mean everything, was excellent. From the initial inspection, to the project planning, to coordination with the insurance company, to open communications with the home owner, to project execution, to clean up, and to a final walkthrough. Perfection is the best description. And to top it all off, ****** and ******* are really great people! I highly recommend Knights Restoration!

I dont write reviews but working with ****** at Knights Restoration was amazing, I had to. They fixed my roof after a hail storm damaged my roof. I was previously working with another company but cut ties because they were unresponsive and took forever to get anything done but not Knights Restoration. I worked with ******. ****** was professional, friendly, and communicative. He took me through the whole process and was transparent. He took videos and photos of the process and sent it over to me. I realized the builders cut so many corners and feel much better now that my roof is in better shape. ****** was kind to my family and made sure we were taken care of during the day they worked. Hard to find this kind of customer service after COVID and it was good to see those who work hard and have a passion for what they do. ****** was knowledgeable about roofing and the insurance process and can tell he loves what he does.

Knights Restoration and ******** are amazing! He helped us through the entire process including dealing with terrible insurance companies. ******** was in constant communication throughout the whole process. He would respond immediately to all calls or messages.They didnt try to collect anything until they fully completed our roof install. Not only did they set a planned schedule but they finished sooner than planned and did a great job!I will be recommending them to any everyone.

My experience with Knights Roofing LLC was excellent. Extreme professionalism, knowledge, and detail orientation throughout. I wish more businesses, of any type, operated at this level. I don't typically answer cold call knocks on my door, but circumstances were such that on this day last summer ********* 2021) I did. I live in ********, **, and as I'd been thinking about having my roof checked for several years due to repeated hail storms, I entertained receiving the pitch. The salesman, ***************************, was very polite and compelling. Having worked sales in a prior life I know how hard the profession can be, and he has all the right skills. This included being actively engaged throughout the entire process and as responsible for outcomes as the rest of their team. We kicked into motion getting insurance involved and setting up appointments. I had considered local options, taking into account the combination of experiences two family members had with local companies; not bad, but included some lapses in professionalism that allow concern to creep in. I would have probably pursued competition from local options, but was so impressed at every turn by the team of professionals at Knights Roofing LLC that I wasn't compelled to do so. I met and interacted with at least four members of the team, including one of the vice presidents, and this team of professionals met the high standards in customer service, quality and depth of communications, and follow through that I attempt to hold myself to in my career. My main point of contact was ******** We had several lengthy meetings, including very in-depth review of insurance involvement and activity; explanations of amounts, when money would be received from insurance by me, and in turn how and when I would pay them. The whole process became very straightforward, and details proved to be quite accurate. Thank you, ******** This is the first time Ive written a review online, for anything. Its several months after the fact that Im finally getting around to posting this, but solid companies deserve recognition, and it is my pleasure to share my experience.