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Find a Location

Parkhurst Tax Prep, Inc has 1 locations, listed below.

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    Business ProfileforParkhurst Tax Prep, Inc

    Tax Return Preparation

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers tax preparation services.

    Business Details

    Location of This Business
    2210 E La Salle St Ste 212, Colorado Springs, CO 80909-2359
    BBB File Opened:
    5/22/2024
    Years in Business:
    6
    Business Started:
    8/2/2017
    Business Incorporated:
    8/2/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Joshua E Parkhurst, Associate
    Contact Information

    Principal

    • Mr. Joshua E Parkhurst, Associate

    Customer Contact

    • Mr. Joshua E Parkhurst, Associate
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to choose a tax preparer in the U.S.

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I met with ****** Parkhurst, of Parkhurst Tax Prep, Inc on March 24th, to get my taxes filed. I had never been to him before. He said it was $75, and that was reasonable to me as I was having problems finding someone, either it was too expensive for instance, $800 just to file or they werent accepting clients. So I was happy thats all he was charging. I went into his office, and he was very professional from the start. The area where his office is located is not a good part of ****************, it looked very run down and not safe at all. But we proceeded, and he told me while I was there he was having problems with his printer. I tried to be understanding. He then finished everything, but told me that when he went to e-file it wouldnt let him. Kept getting rejected. So he said he was going to have to mail my stuff in. I said okay. He said it would *********** weeks or so and I should see a ***** credit. I dont owe anything because I am a Caregiver for my oldest son with special needs, I dont pay taxes, but I was going to be getting the ***** credit. I said, okay great, thank you. Fast forward to yesterday May 20th. I havent received it yet, so I decided to check with the **** Online it doesnt show that I have even filed yet. I called the *** and waited forever (like 3 hours) to talk to someone because my calls kept getting dropped. They said that it doesnt show on their end that I have filed or that anything has been rejected! They told me to get back in touch with Parkhurst that did my taxes, and so I tried texting and calling them and leaving several messages, emails, but no replies. Im starting to think he scammed me! Now Im out of $75 + $800 I was supposed to get back for ***** :( I have to try and file now again with someone else or do it myself. Everything looked legitimate too, all the paperwork, but why didnt he file?
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Southern Colorado

    BBB Reports On

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