Business ProfileforHandyman Connection of Golden

Beware of this company! The work they did could have burned my house down and was NOT to code (owner acknowledges) and won't refund my money.This is going to be a long post so I'll put the most serious part at the beginning. In 2019 I had Handyman Connection do an electrical job for me (installing ceiling fans and wiring those to a light switch). While there was a number of issues with the install cosmetically, the real issue just came to light a few weeks ago when I had another electrical company (one that I trust - Karsten Electrical) over to do some different work. During that work, he found that Handyman had spliced a bunch of wires in my ceiling and shoved the wires under the insulation to hide the work. This is 100% NOT to code, and in the process of fixing it, ******* had to install 5 electrical boxes because all of the wires were spliced so far apart. I reached out to ***** (owner) and sent her pictures of the work that violated electrical code, and while she acknowledged that they did the work and that the work wasn't done correctly, I wasn't under their "1 year craftsmanship warranty" so wouldn't do anything for me. I'm completely disgusted and apparently the fact that the employee is "no longer with the company" is supposed to make it ok. Nevermind that I spent hundreds of dollars on a job that could have burned my house down, and the electrical splices were directly above my 2 kids' bedrooms.The remainder of the work/story is far more cosmetic in nature, but ultimately none of the work they were contracted to do was done correctly (minus that they bought some material?? but even the ceiling fan boxes he bought weren't correct which is why they weren't centered correctly in the room).

We certainly understand the frustration you have at electrical work being done incorrectly. While we can't verify the faulty wiring was from our work five years ago, we offered to come back and make the necessary repairs for you at no charge. We always want to earn the complete satisfaction of our customers, and we apologize that you were not satisfied with the work we performed for you. We pride ourselves on the quality workmanship we provide to our valued customers and are sorry to lose your trust in our handyman services. We appreciate your feedback, and we wish you all the best moving forward.
*****,Owner of Handyman Connection