Business ProfileforGenSales
At-a-glance
Overview
GenSales offers lead generation, cold calling, outbound appointment setting, and telemarketing services.
Products & Services
Business Details
- Location of This Business
- 7555 E Hampden Ave Ste 340, Denver, CO 80231-4831
- BBB File Opened:
- 6/30/2009
- Years in Business:
- 22
- Business Started:
- 2/10/2002
- Business Started Locally:
- 11/17/2008
- Business Incorporated:
- 2/10/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Aspire Marketing Group, Inc.
- Generation Sales Group
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:30 PM
- T:
- 8:00 AM - 5:30 PM
- W:
- 8:00 AM - 5:30 PM
- Th:
- 8:00 AM - 5:30 PM
- F:
- 8:00 AM - 5:30 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. David S Juris, Owner
- Contact Information
Principal
- Mr. David S Juris, Owner
Customer Contact
- Mr. David S Juris, Owner
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nathan J
02/06/2024
GenSales Response
02/07/2024
Thank you for taking the time to share your candid feedback about our recent campaign together. We genuinely appreciate your insights, as they are essential for our growth and pursuit of excellence.
We acknowledge the challenges highlighted in your review, especially concerning communication and lead alignment with your target demographic. It's evident our service fell short of the high standards we strive for and your expectations, for which we extend our sincere apologies.
However, it's crucial to recognize the positive outcomes of our collaboration. We were able to deliver multiple opportunities that resulted in signed contracts. This achievement underscores the potential and value of the leads generated through our efforts. We understand that nurturing these relationships to fully realize their potential often takes time, and we're encouraged by the early successes you've seen.
Upon identifying the lead quality issues, we took immediate action to adjust our targeting criteria within 24 hours, demonstrating our commitment to the campaign's success and our ability to respond swiftly to feedback. We believe these adjustments have significantly improved the campaign's performance, aligning it well above the industry average for starter campaigns.
In fact, based on our "Appointment Tracker" with feedback from the client, there are 13 "Genuine Interest" opportunities and one close in the first campaign.
We also want to highlight our commitment to continuous improvement. Your feedback has prompted us to take a closer look at our communication processes and lead qualification methods. We are dedicated to enhancing our protocols to ensure more structured, engaging, and effective communication channels with our partners. Moreover, we are refining our lead qualification process to prevent any future discrepancies and to better meet our clients' specific needs.
While we regret that aspects of the campaign did not meet your expectations, we remain proud of the results it achieved and the potential for growth it has uncovered. We are hopeful for the opportunity to work together again in the future, demonstrating our improved approach and the tangible benefits our campaigns can deliver.
We wish ******** continued success and growth, and we are here to support your business goals should you decide to explore future campaigns with us.
Warm regards,
The GenSales Team
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