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Find a Location

Duran Automotive has 1 locations, listed below.

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    Business ProfileforDuran Automotive

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Duran Automotive offers automotive repair services

    Products & Services

    auto repair

    Business Details

    Location of This Business
    4240 W 1st Ave, Denver, CO 80219-1204
    BBB File Opened:
    5/20/2021
    Years in Business:
    8
    Business Started:
    9/30/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Duran Automotive, LLC
    Business Management
    • Mr. Joseph Duran, Member
    Contact Information

    Principal

    • Mr. Joseph Duran, Member

    Customer Contact

    • Mr. Joseph Duran, Member
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Name of Person *** Duran Business Duran Automotive Address: ************************************************ Ph720.364.9886 The business owner ***************************** said he would install a refurbished engine in my truck, which cost me a total of 5k. The truck ( *********** Silverado **** **** HD only worked for less than a week. I had the truck towed back to his place of business, where *** stated that he would get another engine, all free of cost, including labor. He failed on multiple attempts to repair, fix and complete the work I paid. After countless phone calls, texts, messages, and emails. I received a call from a family member who drove past Duran Automotive that a towing company was towing all vehicles from the Duran Automotive lot. My truck was still parked in his lot with an Orange Abandoned vehicle sticker on my truck. Nobody knew where the towing company was taking the vehicles, and the new owner did not speak English. My family member proactively towed the truck to their property so that the Duran and *** did sell it for parts! Highly disappointed in the outcome. This truck was the last that my father owned before he passed and gave it to me! I would love to get back the money I lost on this investment but most importantly, my truck fixed!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Liz H

    1 star

    03/18/2022

    I would just like to say I thought these people were honest I don't have a nice review I left my car there for 3months as he was looking for a transmission let me add it was a beetle I didn't notice it right away but I was wondering why my car wasn't as low as before well long story short him and his crew switched my profile tires for regular tires mine were more expensive, went to confront him insisted it wasn't his shop but that was the only place my car has been and I paid him to fix my air condition he kept charging me and it still ain't fix so if something happens to your car don't say you wasn't warned very very upset totally a different look on my car I should have took pictures but I thought he was honest

    Local BBB

    BBB Great West + Pacific

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