ComplaintsforWeavers Automotive

• Initial Complaint

  01/01/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unresolved

  More info

  I had my car towed to Weavers Automotive to repair the mechanic got to my car a week later. On September 29th when mechanic said it was the oil pan and gasket that was damaged. My car had been leaking oil and antifreeze. He asked if I was going to have the money when he did the job. I included screenshot of this conversation and that my car wouldn't start when I went to pick up after hours ( odd since he had supposedly worked on my car) then someone noticed the antifreeze drop ( the same hole was there ) the dipstick for checking the oil was clean as a whistle so one couldn't see the oil leaking because there was no oil.!!! This business allowed me to drive off in my vehicle with the assumption the necessary repairs were madE I HAD NO OIL NOR ANTIFREEZE. Thank God my engine didn't blow out or lock as a result of this business incompetence and deceit! I have videos of the radiator with the huge gaping hole that it had after taking to mechanic and did not make the repairs he claimed to have made nor did he fix all that was wrong with my car but left it in worse shape. !! I would like my money back and for this to be noted because he knew he had not made the repairs on Friday like he said but only took the $900.00 and allowed me to drive my vehicle in a condition where my car could of been damaged permanently and left me without a vehicle to drive!

  Business response

  01/02/2024

  *******************, *************** had her car towed into shop after hitting something hard enough to rip a hole in her oil pan. Unsure of how long car was run with oil pan open but it will contribute to any engine noise that *** have not been there before., underside of car was very dirty from it. Oil pan was replaced and and filled with fresh oil.  Customer has had an on going issue with the battery in this car, someone has wired cooling fans direct to battery.  When customer reached out that it was leaking oil i responded that if that was the case that it would be covered under my warranty, no charges at all! As far as a hole in the radiator we did not see one at all but there is considerable damage to the front of the car and its possible that it was missed at time of repairs.

  Customer response

  01/26/2024

  The business has not reached out to me so I do not considered this resolved in anyway!

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩