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Find a Location

Stoneside Blinds & Shades has 92 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStoneside Blinds & Shades

    Blinds
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.67/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/26/2011

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Stoneside Blinds & Shades offers window covering services

    Products & Services

    Custom-Made Residential and Commercial Blinds and Shades

    Business Details

    This is a multi-location business.

    Find a Location

    Stoneside Blinds & Shades has 92 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1801 Broadway Ste 800, Denver, CO 80202-3836
      BBB File Opened:
      10/4/2011
      Years in Business:
      15
      Business Started:
      6/18/2009
      Business Started Locally:
      4/17/1959
      Business Incorporated:
      6/18/2009
      Accredited Since:
      10/26/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Stoneside LLC
      Business Management
      • Mr. Mickey Allen Fain, Owner
      • Mr. Rick Robertson, Company Contact
      • Ms. Leigh MacDonald, Digital Marketing Specialist
      Contact Information

      Principal

      • Mr. Mickey Allen Fain, Owner

      Customer Contact

      • Mr. Mickey Allen Fain, Owner
      Additional Contact Information

      Fax Numbers

      • (303) 223-9386
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Our business purchased blinds from Stoneside. They were installed and within a month the blinds were not working. Over the past year I have made over 10 calls to attempt to get the blinds fixed so that they operate as designed and I have been given excuse after excuse. They have a high turnover over employees, they blame the installers for not doing a correct installation, they blame the motors and parts needing to be replaced. I can never get a management level person on the phone. I have demanded a new product and I have been told they will not replace the product, that we would have to pay. There are numerous records of calls, repairs, complaints within the warranty period and they have done nothing to fix or replace the product. As of now I have been promised twice that a manager will call me and no manager has called, I have been told there are parts that have been ordered and should have been installed and no one has called to fix anything.
      Read More

      Customer Reviews

      49 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vicki H

      5 stars

      06/24/2024

      ***** and *** were amazing Very punctual and explained everything Great installation

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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