ComplaintsforJefferson Capital Systems, LLC

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Initial Complaint
09/04/2024
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with Sprint. I do not have a contract with the **** Capitol Systems, they did not provide me with the original contract or any proof of validity of this debt as requested.
Customer response
09/05/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Justina ******, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here: *************************** Date: 09/05/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on 08/07/2024 by Select one -> Phone (Please specify) PHONE
  
  *****
- The reason why I believe the alleged debt is NOT valid is: Because I haven't had a contract with Sprint at all within the last decade at least. I also filed for chapter 7 Bankruptcy in 2022. I requested more information about this from the collection agency and they stated they would mail it to me. I never received anything via mail.
  *****
- The account number: *************
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
09/12/2024
September 12, 2024

Better Business Bureau
****************************************************************************************************

Re: *************************** / ID# ********

Dear BBB Accreditation Team:

We are in receipt of your correspondence sent on behalf of the above-referenced customer.

This letter will confirm that we are responding directly to *************************** via US mail to attempt to resolve this matter.Attached is a copy of our response. Contrary to the allegations in the complaint filed with the BBB, our office has no record of receiving any communication,including a request for documentation of the account, from the consumer. We therefore did not have an opportunity to address the consumers concerns prior to the filing of the complaint.

Thank you for the opportunity to be of service.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Initial Complaint
09/03/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
JEFFERSON CAPITAL SYSTEM *************************************** Phone: ************** ACCOUNT# ******************************** U.S. Code 1692e - False or misleading representations Instruction: Provide proof of this alleged item, specifically the original application, contract, note, or other instrument bearing my signature. Failing that, the items must be deleted from the report as soon as possible. In addition please provide the contract signed between 12 ******* WIRELESS & 12 FINGERHUT ADVANT , notarized and sworn under penalty and perjury for JEFFERSON CAPITAL SYSTEM ability to collect this alleged debt. The non-creditor advised that they have sent me records via mail in the past explaining this debt however I never received these alleged documents. Were these documents mailed certified mail? I dont believe this non creditor and feel that they are not being honest . Please send all validating records through the BBB and certified mail to my address. I have uploaded a copy of my ID showing my mailing address.
Customer response
09/04/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Angel *******, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:ANGEL BENITEZ___________________________________ Date: 09__/04__/_2024___

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on 05__/29__/_2024__ by Select one -> Email, Phone, Mail, or Other (Please specify)MAIL_________________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:_______COMPANY HAS NOT PROVIDED INFORMATION THAT I REQUESTED FOR___________________________________________________________________________________________
  
  *****
- The account ********************** AND 361844XXXXXXX___________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
09/12/2024
September 12, 2024

Better Business Bureau
****************************************************************************************************

Re: ************************* / ID# ********

Dear BBB Accreditation Team:

We received the above referenced correspondence sent on behalf of ************************* and reviewed our file. Jefferson Capital Systems, LLC understands these matters can be stressful, and we strive to treat every person with respect and dignity.

Our office will contact ************************* directly via U.S. mail to attempt to resolve this complaint.Attached is a copy of our response.

Jefferson Capital Systems, LLC appreciates the important service provided by the Better Business Bureau and its assistance in resolving this complaint. Thank you for the opportunity to be of service.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Customer response
09/13/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*************************
Initial Complaint
09/01/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with Jefferson Capital Systems LLC. I do not have a contract with Jefferson Capital Systems LLC. They did not provide me with the original contract as requested.
Customer response
09/02/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Zaira Valentino, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:***************************************************************************; Date: _09_/_02_/__2024__

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on _08_/_01_/_2024__ by Mail.
  
  *****
- The reason why I believe the alleged debt is NOT valid is:I have no recognition of this debt. Jefferson Capital Systems have failed to provide me with validation that this debt is mine. They failed to provide information of where this debt originated from. I have no acknowledgement of contract or agreement with Jefferson Capital that this debt is owed by me. _________________________________________________________________________________________________
  
  *****
- The account number:___3924431927__________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
09/12/2024
September 12, 2024

Better Business Bureau
****************************************************************************************************

Re: ***************************** / ID# ********

Dear BBB Accreditation Team:

Jefferson Capital Systems, LLC appreciates the opportunity to address Zaira Valentinos concerns regarding the above-referenced matter. We understand these matters are stressful, and we strive to treat every person with respect and dignity. Our office reviewed ********************* correspondence and our file notes.

Jefferson Capital will respond directly to ***************************** via U.S. mail to attempt to resolve this matter. Attached is a copy of our response.

Jefferson Capital Systems, LLC appreciates the Better Business Bureaus assistance in addressing this complaint. If I may be of further assistance, please feel free to contact me.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Customer response
09/12/2024

Complaint: 22227569

I am rejecting this response because:
Jefferson Capital still has failed to provide me with the information that was requested by me. This has been my third attempt to ask for this information, and *** received nothing. If Jefferson Capital had a means of proving that this debt is mine it would been done so already. The burden of proof falls on the collection agency not the consumer. I find it extremely concerning that Jefferson Capital Systems has not complied with my requests as its my legal right. I have requested that Jefferson Capital Systems provide proof that they sent a debt validation letter, as its my legal right to ask for this information. Jefferson Capital has failed to provide proof after a number of attempts and I demand that this account is removed from my credit report as is my right per FCRA 623.(a)(i). I demand that this is removed before I formally file a complaint against Jefferson Capital with the **** and the FTC.

Sincerely,

*****************************
Initial Complaint
08/27/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am not liable for this debt with Fingerhut and this company Jefferson Capital System is attempting to collect on this debt and they keep reporting it to my credit report even after I disputed it. I do not have a contract with this collection agency and they did not provide me with the original contract as requested.
Customer response
08/29/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Matthew *******, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here: ***************************; Date: 08/29/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on 08/29/2024 by Mail
- The reason why I believe the alleged debt is NOT valid is: I am not aware of this debt, claim, deny any ownership of it, and refute all claims to this account, therefore I am not responsible for this debt. Furthermore, I requested the original contract with this debtor stating I agreed to pay this debt from them or who I alleged owe that they are collecting for. I have yet to receive this contract because it does not exist and they are in violation of federal law by continue to report this debt on my credit.
- The account number: *************
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
09/11/2024
September 11, 2024

Better Business Bureau
****************************************************************************************************

Re: ***************************** / ID# ********

Dear BBB Accreditation Team:

Jefferson Capital Systems, LLC received the above referenced correspondence sent on behalf of ***************************** and we reviewed our file. Our office understands these matters can be stressful, and we strive to treat every person with respect and dignity.

Jefferson Capital will contact ***************************** directly via U.S. mail to attempt to resolve this complaint. Attached is a copy of our response.

We appreciate the service provided by the Better Business Bureau and its assistance in resolving this complaint. Thank you for the opportunity to be of service.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Initial Complaint
08/27/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Jefferson Capital Systems agreed to delete my account upon payment. I have to qualify my family for my new home coming up and I really need this information updated as a deleted account on my Equifax, Experian, and Transunion credit report so that it doesn't have any effect on me being able to get qualified for my home. Deletion for payment letter and confirmation of payment is attached. I need this update to happen immediately please. I need this collection deleted from my credit report.
Initial Complaint
08/26/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I hereby assert that I am not responsible for the debt claimed by Jefferson Capital LL, as I have no contractual obligations or agreements with this company. Additionally, Jefferson Capital LL has not provided me with the original contract or agreement, despite my requests. There is also no account info listed on my credit report for the alledged original creditor or alledged debt owed.
Customer response
08/26/2024
Request from BBB:
"Please provide documentation of the request that you sent to the debt collector seeking the original contract or other verification of the debt, explain why the debt is not valid, and please provide the account number that is associated with this business."

Response from me:
The debt collector posted the collection on my account in June 2024 (I have attached a copy of the posting of the collection on my credit report from this business) . I contacted the phone number listed for them on the credit report in July. The representative attempted to drag personal info out of me in order to attached me to this debt that I have no knowledge of. They refused to provide me the information about the debt. Since they acquired my personal info from somewhere to report it on my credit report, I requested that they send me proof of the alledge original contract to othe address they supposedly had listed in their system for me. I have not received any such documents.
I can't provide BBB with an account number associated to this business that I have no knowledge of having with this debt collector. If the debt collector can't provide it to me or provide it on my credit report, then I can't provide it to BBB. The debt is not valid. It is the debt collector's burden to prove this debt is valid and that I owe it to them. They are the ones that are listing it on my credit report. It is my right to not give my SSN and other PPI over the phone to people who may possibly be scammers. They have the burden of proof to provide the contractural obligation proof because they are the ones who are making the alledged claims of an alledged debt that I owe them. That is why I filed the BBB complaint. Get whatever you are requesting from them if they alledgely have it.
Business response
09/11/2024
September 11, 2024

Better Business Bureau
****************************************************************************************************

Re: ******************************* / ID# ********

Dear BBB ************************************* appreciates the opportunity to address ******************************* concerns regarding the above-referenced matter. Jefferson Capital understands these matters can be stressful, and we strive to treat every person with respect and dignity. We reviewed ******************************* correspondence and our file notes.

Jefferson Capital will respond directly to ******************************* via U.S. mail to attempt to resolve this matter. Attached is a copy of our response. Contrary to the allegations in the complaint filed with the BBB, our office has no record of receiving any communication, including a request for documentation of the account, from the consumer. We therefore did not have an opportunity to address the consumers concerns prior to the filing of the complaint.

We appreciate the service provided by the Better Business Bureau and its assistance in resolving this complaint. If we may be of further assistance, please feel free to contact us.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Initial Complaint
08/23/2024
Complaint Type:
Billing Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am writing to formally address several violations and issues related to your attempts to collect an alleged debt from me. Your actions have caused significant emotional distress and financial difficulty.Under the Fair Debt Collection Practices Act (FDCPA) and other relevant consumer protection laws, I am asserting my rights and demanding that these issues be immediately addressed. First and foremost, I require you to cease all illegal activities associated with this debt collection, including any unauthorized communication and inaccurate reporting on my credit report. Despite my previous requests, you have continued to contact me at inconvenient times, which has disrupted my business operations.Furthermore, I have not received any documentation or agreement proving that I owe this debt, nor have you provided valid verification of its existence.I also demand that you furnish a copy of any agreement or contract that establishes your right to collect on behalf of the original creditor. It appears that your collection efforts are based on unsubstantiated claims, which are not legally valid.As permitted under the ****** I am initiating a demand for arbitration to resolve these disputes. If this alleged debt is not removed from my record and I am not compensated for the damages I have sufferedspecifically $3,000 for emotional distress, financial hardship, and abusive practicesI will proceed with arbitration against your company.Please treat this letter as a formal demand for immediate action and resolution of these matters. I expect a response within 30 days, outlining your compliance with my demands and detailing the steps taken to address the violations mentioned.
Customer response
08/28/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Anthony *******, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here: ***************************** Date: 08/28/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on _8_/_13_/2024___ by Select one -> Email, Phone, Mail, or Other (Please specify)________mail_________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:___________________it was opened fraudulent without my knowledge______________________________________________________________________________
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
09/11/2024
September 11, 2024

Better Business Bureau
****************************************************************************************************

Re: ***************************** / ID# ********

Dear BBB Accreditation Team:

We appreciate the service provided by the Better Business Bureau and its assistance in forwarding this complaint to our attention. Jefferson Capital Systems, LLC understands these matters can be stressful, and we strive to treat every person with respect and dignity.

To address the complaint, Jefferson Capital will contact ***************************** directly via U.S.mail. Attached is a copy of our response.

Thank you for the opportunity to be of service. Please contact us with any further questions.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Customer response
09/12/2024

Complaint: 22187362

I am rejecting this response because:
I do not want to accept this response without BBB being present. If I accept this response then it will close this case and I want bbb to continue being a mediator in the case. I will continue rejecting responses until a settlement is reached.

Sincerely,

*****************************
Initial Complaint
08/22/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
Jefferson Capital Systems - 08/2024 - ************ remains as a collections on all three of my credit reports. I recently received a letter in the mail attempting to collect a debt for this same account from Unifin. When I spoke with the agent this month from Unifin, she advised me that they recently received the account in 07/2024 and would submit a dispute to Sprint to verify debt. However, Jefferson Capital Systems still remains on my report for the same debt and reports monthly of no payment received when they do not have the account. I have requested for the trade line to be deleted.
Customer response
08/22/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Tyshionna Snorgrass, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:__Tyshionna Snorgrass _________________________________ Date: _08_/_22_/__2024__

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on _08_/_13_/_2024__ by Select one -> Email, Phone, Mail, or Other (Please specify)_Phone and Email___________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:_When I request proof that the debt belongs to me, I do not receive any documentation. It continues to be added to my credit report and removed. When I request proof of the debt, I am advised to contact the company because they have no documentation of a contract signed or bill. They only have information related to a final bill and I still havent received anything confirming that. _______________________________________________________________________________________________
  
  *****
- The account number:_275715544____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
08/29/2024
August 29, 2024

Better Business Bureau
****************************************************************************************************

Re: Tyshionna Snorgrass / ID# ********

Dear BBB Accreditation Team:

We appreciate the service provided by the Better Business Bureau and its assistance in forwarding this complaint to our attention. Jefferson Capital Systems, LLC understands these matters can be stressful, and we strive to treat every person with respect and dignity.

To address the complaint, Jefferson Capital will contact **************************** directly via U.S.mail. Attached is a copy of our response.

Thank you for the opportunity to be of service. Please contact us with any further questions.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
Customer response
09/03/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

****************************
Initial Complaint
08/20/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I dispute the validity of this debt with AFFIRM / GOAT, as I have no contractual agreement with Jefferson Capital SYS. Despite my request, they have not provided the original contract to validate their claim.
Customer response
08/20/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, *********;******, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

Insert Your Name Here:***************************************************; Date: _08_/_20_/_2024___

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on _04_/10__/2024___ by Select one -> Email, Phone, Mail, or Other (Please specify)____I reached out to them via email using their messaging application and received a response from True Accord. I requested all relevant account information and numbers, but instead of providing the details I asked for, I was instructed on how to make a payment. Additionally, I began receiving frequent phone calls, including over the weekends. I messaged them back last week telling them that I messaged them last week ago that I have not yet received the requested account information and have informed them that I will be contacting the BBB. While the phone calls have ceased, I am still waiting for the details about the accounts. _____________
  
  *****
- The reason why I believe the alleged debt is NOT valid is:____I have no contracts with this company, and they have not provided any evidence that they hold accounts in my name. To validate that this belongs on my credit report. ______________________________________________________________________________________________
  
  *****
- The account ***************, *************,___________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
08/29/2024
Please see the attached response. Thank you.
Initial Complaint
08/19/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I have no contract with jefferson capital. They are illegally reporting a fraudulent debt with no contract, ID available or judgement or court order. I have no contract, nor have ever done buisness with this agency. Cease and desist has been served. Jefferson Capital continues illegally report data.
Customer response
08/20/2024
1) AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

I, Christopher *******, expressly authorize Jefferson Capital Systems, LLC to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to Jefferson Capital Systems, LLC.

I acknowledge without this authorization, Jefferson Capital Systems, LLC would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

***********************; Date: 08/20/2024

2) Here is the information BBB requested regarding my complaint:
- I requested the verification of the debt from Jefferson Capital Systems, LLC on 03/12/24 by Select one -> Email, Phone, Mail, or Other (Please specify)Email, Mail
  
  *****
- The reason why I believe the alleged debt is NOT valid is: NO CONTRACT, FRAUDULENT ACCOUNT
  
  *****
- The account number:_____________________
  *****
******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information in Section 1 and provided the requested information in section 2. *******
Business response
08/29/2024
August 29, 2024

Better Business Bureau
****************************************************************************************************

Re: ************************************* / ID# ********

Dear BBB Accreditation Team:

We are in receipt of your correspondence sent on behalf of the above-referenced customer.

This letter will confirm that we are responding directly to ************************************* via US mail to attempt to resolve this matter. Attached is a copy of our response.

Thank you for the opportunity to be of service.

Sincerely,

Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector

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