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ComplaintsforCline Design Group
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Complaint Details
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Initial Complaint
06/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Cline Design Group purchased, demolished and built a new home on the lot next to mine. During the build, they staged stacks of shingles on the roof (which had a very high pitch). During the night, two packages of shingles fell and slammed into our chainlink fence and the side of our house. The chain link was crushed. I sent pictures to the owner and they assured the fence would be fixed. I've have reached out multiple times over the last year. They send someone to look at it, promise to fix it, then I hear nothing until I reach out again. Every time I follow up, I get an excuse (waiting on parts, waiting on quotes, we thought it had been repaired, silence, he left the company). Cline Design Group has sent 4 different people, who I met with to discuss and show the damage, and this is a waste of my time as I should have only had to meet once to discuss the damage. My next step is small claims court. I'm hoping the BBB can contact the owner (I'm done talking to him) to urge him to resolve this issue. This builder has had very little regard for the neighbors. I am not the only one with complaints about the lack of communication and follow thru.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.