![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforComplete Concrete
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Had concrete patio installed by Complete Concrete in July 2021 (completed July 30 2021). Initial experience with owner ********************* was excellent. Great communication and we love the patio. I inquired prior to install what the warranty information was. *** said in written communication on June 29, 2021 that there was a one year warranty on cracks bigger than half an inch and on workmanship. On April 23. 2022 first contacted *** letting him know we had some small and some larger cracks in the patio. *** said "no problem" that they would come and fix it. After several texts and phone calls from April 23 through September 23Joe kept saying he would be there to fix our issues. As of today, October 1, 2022 Complete Concrete has not honored their warranty and fixed the issues with our patioBusiness response
10/12/2022
Just short of help. Labor help that is. I will repair his concrete. He has been patient. Just asking for a little more time.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
7550 E 53rd Pl
Unit 172122
Denver, CO 80217-7478
Business hours
Today,6:30 AM - 9:00 PM
MMonday | 6:30 AM - 9:00 PM |
---|---|
TTuesday | 6:30 AM - 6:30 PM |
WWednesday | 6:30 AM - 9:00 PM |
ThThursday | 6:30 AM - 9:00 PM |
FFriday | 6:30 AM - 9:00 PM |
SaSaturday | 6:30 AM - 9:00 PM |
SuSunday | 6:30 AM - 9:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.