Business ProfileforDenver Concrete Company

We hired Denver Concrete to replace our driveway, walkway, and garage door pad on 8-4-2021. They began work on 9-29-2021. The weather turned rainy and windy, which affected the quality of the work performed. There is pitting from the rain, poor surface finishing, spalling, spilled concrete left on the sidewalk and the side of our house. On 10-5-2021 I communicated via email my concerns with the rain, debris left and the finishing work on the driveway. This was also communicated to ************** when the balance was paid. At the end of June, I contacted the company to address the pitting, surface issues and cracking in the joints. On 8-18-2022 we addressed those concerns with ****. With no follow up from them I emailed over 7 times for 4 months before finally being scheduled on 1-4-2023 with **** again on March 6th, 2023. March 6th at 1:40 I was advised they would not make the appt. After another long exchange, he said he would replace the far-left section of the driveway where most of the pitting occurred and that they would caulk the joints. On 4-30-2023 I contacted Denver Concrete no reply, 5-10-23 I contacted them again and was told on 5-11-2023 they were scheduling for 6-2-2023. In the meantime I reached out to three companies, 2 of which are BBB A rated . All companies stated they would have redone the driveway, that it needs to be replaced and that the surface issues and the spalling will only get worse. On 6-2-2023 - no show. I followed up ****, **** and finally on **** I advised Id like a resolution response by 9-1-2023 or I would file a complaint with the BBB and pursue other remedies. After now 58 emails, multiple broken appointments, and no resolution there is now a crack along the driveway which is a clear indicator that the other companies were correct: the problems would only get worse. We just want our driveway done correctly. We have been more than patient and given Denver Concrete more than ample time to resolve this matter.