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Aspen Dental has 1 locations, listed below.

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    Customer ReviewsforAspen Dental

    Cosmetic Dentistry
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    1 Customer Reviews

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    • Review from Sarah B.

      1 star

      09/16/2021

      Con- Artist alert! I went to this Dentist for a routine exam, **rays and a cleaning. I had insurance and was a new patient. The Dentist came in, didnt introduce herself or say a word to me. Just started the exam. (Before she came in I had **rays and the **ray tech was super nice and friendly.)When she was done she told me I had a cavity and left the room. They sent me to meet with a patient care coordinator who told me the cost to fix the cavity. They never showed me my **rays and pointed out the cavity. She went on to tell me I have periodontal disease and that I would need to have a major procedure to have antibiotics applied and an invasive deep cleaning done. She said I also needed to buy a special toothbrush from them. She said my insurance wouldnt cover any of it, including the exam or **rays. I knew that was wrong so I pulled up my insurance information and showed her my **rays and exam were free and my cavity was covered at 50%.She didnt look at it. Just said, ok.Then adjusted those out of the price and gave me an estimate of $1,259.00 She said insurance wouldnt cover it, without looking at my insurance at all.When I inquired about this special toothbrush I was shown an Oral B electronic toothbrush. They never asked me what kind of toothbrush I owned. I happen to own the Philips Sonicare Diamond. I asked her is this Oral B brush was any better since I have a very nice electronic toothbrush. She said the Oral B is better. I asked her if they sold it at a discount, why wouldnt I just buy it myself at Target? She said yes, they had it at a special price that was discounted. I look up that exact toothbrush on *************** and Target and it is cheaper on all three sites! The ************** is selling it for $62 over what everyone else is selling it for. I made an appointment for my filing for my cavity and was told I had to pre-pay for that appointment. A little strange. I did pre-pay. I hesitated on the expensive periodontal treatment. They used scare tactics and said I had to do it right away.Since I go to the Dentist on a regular basis, have good oral hygiene, and I have no signs of gengivitis or periodontal disease I booked an appointment at another Dentist. I was a new patient there. Got **rays and an exam. I didnt say anything about the periodontal disease or the cavity. Dentist did a full exam, and **rays. Tells me my teeth and gums look great. Says that I dont have any cavities. Shows me my **rays. I ask him about gingivitis or periodontal disease. He says no, gums and teeth look great. I kind of prompt him. I said, do I need to floss better? Do I have early stage periodontal. He says No, everything looks great. So Aspen Dental is scamming people! I am so livid! I did call and get my prepayment back for the cavity that were going to fix.

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