Customer ReviewsforOmni Interactions

This company is ran like a complete circus. No one from the Gig Supervisor ambassadors up have any clue how to communicate or effectively be leaders. They do not communicate whatsoever unless it is time to tear the GBAs down and complain whether it be hours picked or someone that could use constructive criticism. They had a job they said it would be 2 weeks unpaid training and then after 2 weeks they came and said the client wanted another 4 weeks of unpaid training. Which is a total of 6 weeks working 8 hours a day and absolutely no pay for any of it. After that they say they give incentives which is why I was willing to complete the training but they then gave any and every reason to not pay those out. Oh and not to mention they use a company Gigwage to pay and it has been down for 2 weeks so after finally working 2 months no pay. Pay is now delayed and they keep lying saying they are working on it and we should be paid soon. Not sure what that means because everyday they push the day we should expect our checks back. So unfortunately beware if you are really working for a paycheck and need to pay bills.

I wish I had read these reviews before I attempted to sign up for the gig. I encountered the same problem with the ** Verification Process. **** needs to address with the vendor why so many potential contractors keep having the same issue. They should not require the $40 to be paid for a background check before the verification process is completed first without issues. This is a very bad business practice and not a good look. One of your competitors does not have an issue like this which is why I am now working for them as a contractor. They also are $10 cheaper for the background check using the same vendor Omni uses. Makes you wonder if **** getting a cut of that $40.

I applied to work a gig that I couldn't get into before because my background check didn't come in on time; it popped up again on my opportunities list and I was excited to go for it again this time because it seemed like the perfect opportunity. I went through all the steps, including the ** verification, which was new to me because they didn't ask me to verify my ** the first time I applied to this contract. I ended up failing the ** verification because of a problem on their end. They won't give you a reason why your ** verification failed, but all of the reasons that were listed didn't apply to me. My information was accurate (it's the exact same **/information I used for a previous contract in the beginning of the year) and I don't have a VPN. The only issue I noticed was when trying to take a picture of my ** with my phone no matter how close I took the picture the picture still would end up farther away. I'm almost certain this is was caused the verification fail...it was a software issue on their end. After emailing them about reactivating my account; they sent a basic copy/paste of the initial email of my deactivation and stated they will be closing all communication channels. This isn't how you treat your GBAs; we are just trying to work on your platform.