85 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Abby S
5 stars07/03/2024
Very quick with helping fix issues, I had transferred between schools and needed to switch some stuff around for the new school. They immediately knew what to do and patiently walked me through the steps.
American Databank, LLC Response
07/05/2024
Hello,
Thanks for sharing your experience! Have a good day.
Regards,
************************* - Director, Compliance
American DataBank
**************** 10
Denver CO, 80202
Phone: *****************-200-0853
E-mail: **********************************Review from Christina D
5 stars06/29/2024
********************* helped me get what I needed to get done. He was a huge help. Very knowledgeable and kind.American Databank, LLC Response
07/03/2024
Hello,
Thank you so much for taking the time to post this review. Have a great 4th!
************************* - Director, Compliance
American DataBank
**************** 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from Tommi M
5 stars06/21/2024
**** with ADB returned my call and helped me load documents my school required to begin the *** program into the correct folders.I had uploaded the documents earlier in the week , but had not uploaded them in the correct place.I am grateful this company expeditiously returned my call and were able to assist me.American Databank, LLC Response
06/24/2024
Hello,
Thank you for sharing your experience. Have a great day!
Regards,
************************* - Director, Compliance
American DataBank
700 17th St., Fl 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from Mary J
5 stars06/20/2024
I spoke to *******, who took very good care of me in making sure that my documents were presentableAmerican Databank, LLC Response
06/24/2024
Good evening,
Thank you for taking the time to provide this review. Have a good evening.
Regards,
************************* - Director, Compliance
American DataBank
700 17th St., Fl 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from Lindsay H
5 stars06/20/2024
*** was incredibly helpful in answering all of my questions and relieving stress! I'm very grateful for her help and expertise.American Databank, LLC Response
06/21/2024
Hello,
Thank you so much for the feedback.
Regards,
************************* - Director, Compliance
American DataBank
**************** 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from Fallon P
5 stars06/20/2024
I have always trusted American DataBank. They have been the business used for my programs in college and they are always fast and professional! I had the pleasure of speaking to Mrs. **** and she is so kind and positive. I love this company!American Databank, LLC Response
06/21/2024
Hello,
Thank you for sharing your experiences! We're glad to hear that the experience over time has been positive.
Regards,
************************* - Director, Compliance
American DataBank
**************** 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from Barbara Z
5 stars06/18/2024
Bee was exemplary in every way. In order to solve my Complio issue, he had to put me on hold multiple times -- and within a few minutes (for many times) he touched in to let me know that I hadn't been swallowed by the cellular vortex. When the problem wasn't solved the first time, he went back and tweaked and voila, it was fixed. He was patient, personable, kind and he fixed a problem that had been hounding me for more hours than I can count.American Databank, LLC Response
06/19/2024
Hello,
We very much appreciate you sharing the feed back for Bee, the detail about him checking back in to let you know he was still working on the issue is especially helpful to us. Thank you!
It does sound like there were some underlying challenges going on though and we'd like to encourage you to share what was occurring as we do want to streamline the system to the extent we can.
Regards,
************************* - Director, Compliance
American DataBank
700 17th St., Fl 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from susana g
5 stars06/14/2024
************** was very helpful and assisted in answering all my questions that I had. Thank You BeeAmerican Databank, LLC Response
06/17/2024
Hello,
Thanks so much for sharing that he was able to help!
Regards,
************************* - Director, Compliance
American DataBank
700 17th St., Fl 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from JOSEFINA R
5 stars06/14/2024
Review for American Databank ******** Service Agent I recently had the pleasure of interacting with a customer service agent at **********************, and I am extremely satisfied with the assistance I received. From the moment I reached out for help, the agent was exceptionally courteous and professional. They listened attentively to my concerns and took the time to fully understand the issues I was facing. Their empathetic and patient approach immediately put me at ease.The agent demonstrated impressive knowledge about the services offered by American Databank and was able to provide clear and concise answers to all my questions. They guided me through the process step-by-step, ensuring I understood every aspect of the solution. Their expertise and ability to explain complex information in a simple and understandable manner were greatly appreciated. Moreover, the agent was proactive in offering additional assistance and resources that could benefit me. They went above and beyond to ensure all my needs were met, which made me feel valued as a customer. Overall, my experience with the customer service agent at ********************** was outstanding. Their professionalism, knowledge, and genuine concern for resolving my issues made a significant difference. I highly recommend American Databank's customer service and would not hesitate to reach out to them again in the future.Thank you for providing such exceptional service!American Databank, LLC Response
06/17/2024
Good day,
Thank you so much for the detailed review of your experience. We very much appreciate you taking so much time to give us the feedback.
Regards,
************************* - Director, Compliance
American DataBank
700 17th St., Fl 10
Denver CO, 80202
Direct Phone Line: ************
General Phone: *****************-200-0853
E-mail: **********************************Review from Jenni D
2 stars06/13/2024
The website flat out *****. A 12 year old could write better code. Trying to stop the barrage of not compliant emails after I graduated took two emails of instructions, a screen shot, and the use of Opera to force the view into desktop mode in order to reveal the menu item I needed. How about an unsubscribe button maybe??
Customer Review Rating
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