Business ProfileforDeka Lash

On 5/28 I went to the ********* location for a classic fill. She asked me what I wanted and I said I wanted a wet set. She said ok and no other questions were asked. This definitely was not a wet set. It was a very basic classic fill and she did not remove any old lashes, which can become painful over time. After those were removed elsewhere, my lashes looked very sparse. I then went back in 6/4 to try again to get the wet set I was looking for, but I went to a different location to try someone else who knew how. They tried to charge me a cancellation fee for moving my appt to a different location. The girl at this location (************) told me they dont even do wet sets or train people on them. That was news to me. She told me she could do a classic fill for me and put shorter lashes in the under layers to make it look fluffier. She said the girl at the edgewater location was new and wouldnt have known how to layer (which she didnt). The set came out more like a cat eye which I said I did not want. They are way too long as well, especially in the inner corner. When I got home I tried to trim them but I dont really have the right type of scissors for that. She said on the left side she doubled up the extensions on one lash to make them look thicker, but it just made them look like spider legs on one side because only fans can really fill gaps. She also mentioned she would show her manager a picture the state of my lashes from the last girl, but I dont recall her showing anyone or taking any photos so Im not sure what she meant by that. Both times I booked and paid for a 2 week fill even though they were 1 week apart to allow for extra time. My normal 1 week fill is $65, so to pay $115 for this type of work, twice, was really disappointing. I was told I would be contacted by the owner to discuss refunding one of the payments since the girl falsely promised me a service that they don't offer, but seems now the owner does not want to provide a refund.