Customer ReviewsforDeka Lash

This location confirmed the date via text, but not the time. Only that I wasnt using a Groupon. On the day of, as I made my way to my appt I received a text stating I had missed it. I called immediately, they apologized, and was rebooked at my original planned time. When I showed up to my appointment the women at the desk stated they were charging me a $90 no show fee, that their call service had managed the reservation so it wasnt valid, and that the owner of Cherry Creek DekaLash was refusing me service so the no show fee would stand by the terms of their service agreement. They should be absolutely ashamed.

Deka lash is a Waste of your time and money! Dont even think of booking your appointment with this company, especially at the ******* location. I have booked my appointments here multiple times and gave them the benefit of doubt but no more! My extensions would last less then a week. I would get correction services for free but even then it wouldnt not last. I dont have the time or patience to continue to give Deka lash my business.

******* at the Boulder location was nice and the initial look at my lashes (Hybrid $154 + $20 tip), I was happy. Within 3 hours of application on Tuesday, lashes started falling and by 24 hours later (Wednesday) the whole corner of my right eyelid was bare. I followed all of the instructions ******* gave me for the care of my lashes, but the lashes continued to fall. I went back to the location and spoke with ******. She looked at my lashes and said that I would be scheduled for a free "fix" appointment the next day (Wednesday) with ****** Although I was excited to get my lashes fixed for free, I knew that the event (my son's wedding) was approaching soon on Thursday (rehearsal dinner), Friday (wedding) and out of town (45 minutes away from Boulder). I had many many things to do the rest of the week, but I really hoped I could get my lashes fixed. Of course, my responsibilities for the wedding rehearsal dinner and getting my out-of-town family from the airport (all day Wednesday) had me very short on time. This was the reason why I had my initial appointment on Tuesday. I knew I wouldn't have time to sit for another hour + to get my lashes "fixed". I called and told them that I couldn't make it and was charged $20 more dollars because I cancelled. All in all I paid $194 for a set of lashes that only lasted 24 hours in its full glory. In my pictures for the wedding, you couldn't even tell I had them on. I could've just worn strip lashes for all the time and money wasted. I will NEVER again return to dekalash and I will tell anyone who will listen, not to trust this business with something so important & expensive. I have had my lashes done many times at other places and they lasted a whole week in their full glory and 2-3 weeks of looking good. It felt like a complete waste of time and money.