Business ProfileforZulu Contractors

I was terribly disappointed and frustrated with ****. Starting with long delays just getting a quote and signed contract, I hoped it would improve when work started. It did not. At the time, no ****** and BBB reviews warned me of this behavior but now (a year later), I see many other similar comments that I hope others will read and take to heart. A simple kitchen remodel that they said would take 3 weeks instead took 3 months. A general contractor is expected to schedule and manage their sub-contractors to get work done, yet he never showed up once (even when he promised to do some work himself) and I was the one that had to keep track of when everyone was expected to arrive to do what work, and then call and harass them to find out why they were days late and convince them to come back and do the work they were supposed to do. In every phase of the project, some part of the work had to be done twice to get it done adequately including the project manager quitting in the middle and a new project manager had to be assigned. And all work that was done seemed to be at 75-80% quality and they left trash/dirt behind at the end. I'm not sure if that was the best they could do or if they were intentionally cutting corners because they were behind or because I wasn't a priority, but either way it was only "minimum acceptable" quality and no better. The owner claims that he was doing it for a discount, or losing money, etc. which in itself is a bad practice, but wasn't my choice and shouldn't be a reason for bad work and customer service. Also, I tracked the hours and type of work everyone was doing throughout the whole project, and based on a generous assumption of hourly rate of contractors, either it's not true and was trying to justify being late and incompetent, or was telling the truth and his subcontractors were ripping him off.