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Zulu Contractors has 1 locations, listed below.

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    Customer ReviewsforZulu Contractors

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    5 Customer Reviews

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    • Review from Aaron H

      1 star

      04/24/2024

      I was terribly disappointed and frustrated with ****. Starting with long delays just getting a quote and signed contract, I hoped it would improve when work started. It did not. At the time, no ****** and BBB reviews warned me of this behavior but now (a year later), I see many other similar comments that I hope others will read and take to heart. A simple kitchen remodel that they said would take 3 weeks instead took 3 months. A general contractor is expected to schedule and manage their sub-contractors to get work done, yet he never showed up once (even when he promised to do some work himself) and I was the one that had to keep track of when everyone was expected to arrive to do what work, and then call and harass them to find out why they were days late and convince them to come back and do the work they were supposed to do. In every phase of the project, some part of the work had to be done twice to get it done adequately including the project manager quitting in the middle and a new project manager had to be assigned. And all work that was done seemed to be at 75-80% quality and they left trash/dirt behind at the end. I'm not sure if that was the best they could do or if they were intentionally cutting corners because they were behind or because I wasn't a priority, but either way it was only "minimum acceptable" quality and no better. The owner claims that he was doing it for a discount, or losing money, etc. which in itself is a bad practice, but wasn't my choice and shouldn't be a reason for bad work and customer service. Also, I tracked the hours and type of work everyone was doing throughout the whole project, and based on a generous assumption of hourly rate of contractors, either it's not true and was trying to justify being late and incompetent, or was telling the truth and his subcontractors were ripping him off.
    • Review from John P

      1 star

      12/06/2023

      The absolute worst! The closest to on time they ever were was 2 hours late if they showed at all. Zero communication or warning. Kept being passed from one sub to another, each unprepared for the project. Avoid at all costs.
    • Review from Robert M

      1 star

      08/25/2023

      The estimator showed up an hour late so we had him reschedule. The next day he was on time...telling me all that i wanted to hear. He wasted about an hour measuring and writing stuff down. He said he would have an emailed estimate to me rhe following day. 5 days later and still nothing. Ive texted him....nada. Dont waste your time or money with these people. They are on their OWN schedule.
    • Review from Kristen C

      2 stars

      04/28/2023

      Exercise caution when considering working with *******************. ***** has been known to exhibit condescending and disrespectful behavior. While his subcontractors are capable of completing work to an acceptable standard, it is important to remain patient with them as they work on their own schedule and may offer excuses for delays. In my case, my tenant was forced to endure two months with a vanity, tub, and toilet occupying the master bedroom due to delays by Zulu Contractors. Additionally, ***** defamed my character with my insurance provider when I was unavailable to respond to his demand for final payment, providing less than 72 hours and a final invoice had not been provided. Buyer beware.
    • Review from Tonya B.

      1 star

      08/10/2022

      This company gets numerous contracts that their unable to fulfill in a timely manner. They also start jobs and do NOT complete them as they have me and my family. Lack of communication, and unprofessionalism. Paid fully for a job that was NOT COMPLETE, and now wants to walk away WITHOUT properly completing or accepting responsibility to their errors and correcting them. **** the owner ALWAYS gives excuses and wld rather buy you out than correcting the problem. **** starts remodeling, then attempts walking away from you without the job complete, and complete as it should be as he has been paid to do

      Zulu Contractors Response

      08/11/2022

      We are sorry that you are not satisfied. We have done everything that we can within your budget of $8,500. We actually hired a Xactimate professional to estimate the work that we've done in your bathroom and the total came out to more than $14,000. We have eaten thousands of dollars in free upgrades to keep you happy. We've added a free niche to your tiled shower, a new toilet, and we've put up new lighting at no charge. We even upgraded the trim of the lights as well for free according to my subcontractors. The valve covers with the special finishes in your tub are upgrades. Wayfair confirmed this in an email. Finally, we allowed you to pick and choose all of the finishes in your bathroom including the tub and accessories, lighting, paint, grout, tile, vanity, mirror, and everything else. We installed what you selected and provided links to.

      Customer Response

      08/11/2022

      Ok so let's NOT start telling lies.. This toilet was the toilet I purchased months ago, and the same toilet that was reinstalled. Yous saying you received an email from Wayfair; an email in which I never viewed Lightening had to be replaced as they were taken down, and I am the one that purchased the light fixture, because there was one there previously. The tub should have HARDWARE as the previous tub had and as everyone's tubs have. You did NOT DO ANYTHING extra, and NOW U REFUSE TO COMPLETE MY BATHROOM in which you did not finish? Really lol..smh.I have pictures from beginning to end, and I hope you have a good attorney, because I know I do. You are a mess and so unprofessional!

      Customer Response

      08/11/2022

      There was NOT any trim upgrades added to my bathroom. Customers pay you for their services, so we as customers are able to tell you exactly what items we want, because your getting paid does not mean that you pick out the tub and other items that we want, but you as a contractor and business owner are supposed to get the hardware needed, and complete the job in which you started. This company walked away with my bathroom incomplete, and comes up with AGAIN, EXCUSES AND LIES to try to cover their ****..Well I have all the proof I need, and I will be taking this Zulu Contractors to court unless this job is properly completed.

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