Business ProfileforGranite Depot, Inc.

This place deserves zero stars. I do not trust that the 5 star reviews are from real customers. There is a reason why there are so many poor reviews. I paid $9000 for quartzite slabs and they completely botched the fabrication and installation. On the scheduled installation day, the representative told me that they were having trouble with the fabrication because they have little experience with quartzite. They sure did have problems that then became my problems. They lied about breaking and gluing parts of the slabs. They lied about their experience with custom fabrication of quartzite slabs. They made errors in measuring and/or fabrication then claimed that it is appropriate for countertops to be so short that they don't cover all of the cabinets! They also created gaps in several areas that they simply filled with glue. They claimed that it is correct for the cabinet overhangs to vary as much as an inch from one place to another. There was a special cutout for an outlet that we discussed in detail with the specifications included in the contract. They totally messed that up as well--even with 2 tries. Representatives failed to show up for on-site visits twice then arrived an hour late for the third. When they did come they denied certain problems (that the slabs were broken and glued and that they were too short) and for the rest they just said that the lousy job was the best they could do. Do not let these people anywhere near your money or your home. They don't know what they're doing and don't care.