ComplaintsforLenyall Hardwood and Tiling, LLC
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Complaint Details
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Initial Complaint
09/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We hired this lawn service to put down rocks to cover our yard. After taking a sample of the rock, the vendor quoted $600 to cover the entire yard. We agreed and made an upfront payment, by check. The vendor insisted on completing the work while we were out of town, and when we came back we noticed that (i) the rock he brought did not match the existing rock, and (ii) because there was a clear mismatch, it was apparent that rock was only laid in less than 1/4 of the yard. When we attempted to discuss the vendor's failure to complete the job to spec, he cursed at us and berated us. When we requested some refund of the amount paid due to failure to perform and for his intense lack of professionalism, he refused and walked out on us.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.