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Find a Location

Modivcare, Inc. has 1 locations, listed below.

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    Business ProfileforModivcare, Inc.

    Health Care

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6900 E Layton Ave Ste 1200, Denver, CO 80237-3656
    BBB File Opened:
    12/10/2021
    Years in Business:
    3
    Business Started:
    8/21/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Kenzi Buckland
    Contact Information

    Principal

    • Kenzi Buckland

    Customer Contact

    • Kenzi Buckland

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I've had a number of missed Dr ************ due to ModivCare not showing up. This has resulted in me having to pay missed appointment fees, finding my own transportation by paying a neighbor, driving myself and loosing my 12 rides per the plan.December 14 2023, March 22 2023, March 10 2023, February 27 2023, December 29 2022.ModivCare would accept the transportation but 2 times not following the instructions to not use the highway due to my anxiety. They'd accept the call but show up late causing me to miss the appointment and have to reschedule including getting late cancel notice. Lastly ModivCare drivers would inaccurately report arriving to my house only to report arriving to my home and immediately cancel.Some drivers were very unsafe nearly causing vehicle accidents. I've photos of ModivCare operating vehicles with engine lights on and inspection stickers expired!

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BETH W

    4 stars

    09/21/2023

    Different drivers say different things when I get in the car ?? Some get a digital signature Others say theyre an independent driver accept (tips)Some have a taxi sign top their car Sometimes a utility van (20 passenger) picks me up Its a little confusing I got stuck an emergency came up and someone had to leave their work just to give me ride back home It was scary ?? I hope it doesnt happen again

    Local BBB

    BBB Great West + Pacific

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