Business ProfileforRichmond American Homes

I purchased my home 11 June and moved in 23 June. When communicating with the business they informed me that all the noted deficiencies would be resolved by the time I moved in. However, when I moved in none of the corrections were made and in fact the home was worse than when the walk through was conducted. It took 3 days from the time I moved in for the company to fix the air condition, mind you it was 90 plus degrees everyday. I had to complain daily. In addition, it took the company two days to install my washer and dryer; as well as provide me the keys for the home. Items listed on my purchase agreement were not installed, I.e. garage door openers. The company came approximately three weeks later and installed one of two purchased. When I arrived at the home it was filthy and dusty, no attempt by Richmond was made to clean the home or provide assistance doing so. The stucco for my home is still falling apart and my driveway began spalding. The company has refused to make corrections. There is grout and paint all over my tile floor, which also has broken and chipped tiles. Communication with the superintendent and the ** or the region is awful. When issues are raised they placate you to get you off the phone and then do nothing to remedy the situation. I purchased a new home that was supposed to be love in ready, and sadly it is anything but. The home has a warped wall in the living room, chips, outlet covers are not even installed. There was trash all over the property and the yard was over flowing with weeds.