Business ProfileforRichmond American Homes

I had my final walk for my Richmond American Home in April of 2022. On my final walk I brought up many concerns and issues, which most of them were addressed in some way. One issue that I brought up at my final walk and all warranty walks was there was a large crack in the garage floor that I stated I was concerned about. The back end super informed me to bring it up at the 12 month walk to ensure it was addressed if it had gotten worse. I brought it up multiple times, to which the warranty representative stated all they could do was some "concrete patching"; that consisted of a glorified caulking. Now that it has been over two years since we closed on the house, the concrete has shifted on both sides of the garage, causing the garage door to be affected when closing and creating gaps along the side. I had brought up the garage floor concern at every pre-closing walk and every warranty walk. This would not have been an issue if the garage floor was addressed instead of putting a "bandaiad" on the to make me as the homeowner feel as if the Richmond Warranty had actually addressed it. Our warranty representative has been worthless, rude to my wife and neighbors and quite frankly I am surprised he still is working for Richmond American Homes.