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ComplaintsforHealthONE
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On May 4, 2021, I had an abdominal ob/gyn surgery at ********************** Hospital.In June of 2022 I received a **** from HealthOne IRL Pathology Svc at **************************************************************************************** for a brain biopsy they claim to have performed on May 4, 2021. They request I send payment to their PO box in *******.The Claim number HealthOne sent to my insurance company is: ************ from Provider: ***************************************** at *********************. The billing account number is: *********** Provider: ************************* MD Loc: *********************. I contacted my ****************** ********************** and received a copy of the Claim from HealthOne, Practice: *****************************; HealthOne Pathology. COMPLAINT: I did not have a brain biopsy as confirmed by my ob/gyn. I mailed a letter to HealthOne on 6/10/2022 via certified mail to the address/PO Box on their billing statement. In the letter I disputed the debt and informed HealthOne Billing that I did not have a brain biopsy and my ob/gyn confirmed I did not have a brain biopsy.I request HealthOne immediately resolve this issue and confirm I do not owe them for the claim they submitted above, and this account should have a zero balance.I disputed the debt through Experian Credit Dispute Center; *************************** and TransUnion Consumer Solutions.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.