ComplaintsforRamada by Wyndham
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Complaint Details
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Initial Complaint
11/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I made a reservation at the Ramada by Wyndham in ********, ************, for 10/7 and became severely ill on 10/6 call and canceled my reservation. The company charged by credit card for the night stay of 126 and change. They wanted for 30 days and claimed on my credit card also none as fraudulent claim which I never stayed at this motel because I was extremely sick. I have tried to contact the manger in ******** to know avail. *** called numerous times trying to visit with the manager but of course always not in. I told the desk clerk that if he/she does call me back Ill go public with the fraudulent claim. This is the first step next will be internet and finally Bismarck newspaper. My booking ********** PIN number ****Initial Complaint
06/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I arrived at the hotel at 12:36 while getting into our room there were bugs smashed on the walls and food on the walls. I told house keeping and they laughed at me. I was entering the shower and there not being handles and being a disabled vet I slipped hit my head shoulder and sprained my ankle. I spent 4 hours of my night in the er at the VA getting X-rays and cat scans. I looked up on the Wyndham site and its there mid grade hotel I was and am very disappointed
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.