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Find a Location

Product ReportCard.Com, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforProduct ReportCard.Com, LLC

    Market Survey
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files indicate that this business has a pattern of complaints concerning service and payment issues. Specifically, consumers are alleging that they take surveys but do not receive the promised rewards and when they contact the business regarding this, the business promises to release the rewards for eligible consumers but then does not follow through. On 4/18/2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints.

    On 4/23/2019, the business provided a response outlining the steps they are planning to take to alleviate this pattern of complaints. This action plan consisted of eliminating the concept of pending rewards and will instead work towards issuing rewards to consumers account as soon the member completes the survey.

    At-a-glance

    Customer Reviews

    1.93/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ProductReportCard is an online research panel.  We sell access to our panel to the Fortune 500, Consultants, Private Equity, Hedge Funds, and Research Companies.

    Business Details

    Headquarters
    191 University Blvd # 200, Denver, CO 80206-4613
    BBB File Opened:
    4/2/2013
    Years in Business:
    12
    Business Started:
    6/25/2012
    Business Started Locally:
    6/25/2012
    Business Incorporated:
    6/25/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Steve Little, Partner
    Contact Information

    Customer Contact

    • Mr. Steve Little, Partner
    Additional Contact Information

    Fax Numbers

    • (303) 534-5021
      Primary Fax

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I redeemed for a $25 Amazon gift card from ProductReportCard on June 3rd, 2024. It was supposedly processed June 7th, 2024. I have yet to receive the gift card code. Please send at once and give me my gift code. This is extremely unprofessional and is NOT the first time you have ignored emails before, and it's clear I am not the only person you've done this to!
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Suzanne L

    1 star

    07/11/2024

    This company is a scam. After a 10 minute Survey there are errors and you dont get money.This is a total scam.

    Product ReportCard.Com, LLC Response

    07/12/2024

    Hello,

    We do not have Ms. **** listed as a member of our community.  Please reach out to our support team if further assistance is needed.

    Sincerely,
    The Product Report Card Support Team

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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