ComplaintsforSnouse Electric Company
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Complaint Details
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Initial Complaint
06/11/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I originally placed an order and was added to a wait list August 24 2023. My position became available Mar 18th. I paid $181 that day and was told to expect another 2-3 weeks of build time. On April 19th I was emailed saying my order is preparing for shipment. The email stated allow 5-7 days for shipment and a label was created April 20th. A few weeks went by with no response. I emailed May 8th asking for an update. I was replied back to May 11th and told by ************************* that the order was nearly finished and would ship out May 15th. When no movement was seen on tracking I emailed again May 22nd. I received no response and emailed again May 31st. I received no response again and emailed another email June 8th. I have not received a response and the tracking still shows pending shipment. Tracking info ****************************** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.