ComplaintsforHistronee Inc
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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered an item in November 2023 for $50 and never received it (it's now May 2024).Initial Complaint
04/10/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This was charged to my bank. The bank investigated and the company says the clothing was delivered. This is not true. I did not order clothing in the amount of *****. If it was delivered it did not come to my house. I refuse to pay for another internet scam. I am 78 and in those years I have never bought clothing for that amount, I will pursue this in Court if I have to. And the negative publicity will cut into your profits. Especially in us elderly folks because I will be complaing to the fcc and claiming civil rights violations because of my age. Ignore this complaint risking something I do not give up easily .Initial Complaint
03/14/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered products on November 17th for Christmas and was supposed to received by then. Contacted them and they said ordered was shipped and arrived, never received package. Asked me to check with neighbour's, no package. They told me they would sent another order out, no charge. Waited a month and still no package. I have been back and forth with them via email for a refund. Waited longer than my 5 to 7 business days they told me. EmIled again yesterday with a response of this.Dear valued customer,We acknowledge the delay in your refund process and sincerely apologize for any inconvenience caused. We apologize for the refund delay; it's currently in progress with the credit card, taking 5-7 business days.We understand that the refund procedure can be time-consuming, and we have expedited your refund request to facilitate a quicker resolution.Your patience during this process is greatly appreciated. Any problems, please feel free to contact us. Best regards,*** from ***********************Initial Complaint
02/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
place order on 11/23/23 with co. sent an email two week later was told that order was shipped as of 02/16/24 no product has been shipped tried to e mail an got no response just looking for a refund nowInitial Complaint
01/25/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I brought a ice maker and some pots and pans for Christmas and they never alived Everytime I would check on it everybody said it was cameing and it steel has not came and I very up set because it was Christmas presentInitial Complaint
01/18/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a mini-electric bike on 12/01/2023 for $50 and never received it. Emails to the company bounce back UN-deliverable and the company can not be reached by phone. Scam site developed to steal your money and account info. Unfortunately for them, I'm broke and my credit *****. What goes around always comes back around one way or another.Initial Complaint
12/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
So I bought two items from this company and they never sent me my items I been writing them and I dont get no answer from them I want my money or for them to ship my itemsInitial Complaint
12/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased 2 folding chairs on 11/29/23 via PayPal from Histronee on line. When I didnt get a tracking number after a couple of requests I opened a dispute via PayPal. I received a tracking number and closed my dispute. Had several updates to the transit info. Package didnt arrive when I attempted to communicate with seller they had disappeared web site gone.Initial Complaint
12/14/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
DATE 11/19/23 TRANSACTION ***** RECEIPT # ****-6005 PAC-MAN VIDEO GAMI GOT THIS SITE FROM FACE BOOK SAYING IT WAS HSN BUT ON MY RECEIPT HAS HISTRONEE INC, NO CONTACT INFORMATION OTHER THAN A EMAIL *************************************** WHICH I HAVE EMAILEDTHEM TWICE NO RESPONSEBusiness response
12/18/2023
Dear customer,
Thank you for contacting us.
Please offer us the email address of the order or your order number please, then we can check your order for you.
Waiting for your early reply.
Thank you.
**** from **************** Center
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Customer Complaints Summary
9 total complaints in the last 3 years.
9 complaints closed in the last 12 months.