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Find a Location

Green Planet Movers LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGreen Planet Movers LLC

    Packing Service

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10200 E Girard Ave Ste A305, Denver, CO 80231-5599
    BBB File Opened:
    8/28/2017
    Years in Business:
    11
    Business Started:
    6/27/2013
    Business Incorporated:
    6/27/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Adi Barzilai, Owner
    • Nikhil Barzilai, Registered Agent
    Contact Information

    Principal

    • Mr. Adi Barzilai, Owner

    Customer Contact

    • Nikhil Barzilai, Registered Agent
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    We contracted with a broker (Alliegance Moving and Storage) to move us; they contracted with Green Planet Movers. We elected not to purchase supplemental insurance assuming that our possessions would be well cared for by professional movers. Our belongings were delivered on 8/20/22 and much of it was damaged. Glass was broken, we watched several items be dropped and damaged, furniture was soiled or destroyed, items labelled "fragile" were placed at the bottom of huge stacks of boxes and items in these boxes were broken. The company has been poor at responding to our attempts to communicate with them. We filed a claim and have sent detailed lists of items to the company and our broker has reached out to them as well with no response except for a laughably inadequate offer from the insurance. We feel there has been a breach of contract because of the careless and negligent handling of our possessions. We have moved ourselves over 14 times and have never had any items broken; this is the only time we've used "professionals" and were appalled at the blatant disregard for our possessions and our concerns.
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    sandra s

    1 star

    07/02/2024

    ************** (May 31- June 30, 2024 Extortion, Bait and switch, bullying 1. They withheld critical information about the cost and timing of the move until the day and hour of the move itself when they told me they wont move me unless 1) I sign 5 pages giving them permission to take as long as gov will give them (21 business days), and 2) unless I agreed to to pay 280 dollars extra for packing and 503 dollars more for moving based on an eyeball estimate. You are forced to sign, since airline tickets have been purchased for next day and your house rental agreement says you must vacate. Thus the agreement was extorted from me.2.They withheld information about delivery time until 12 hours in advance, despite my frequent calls, begging for a timely delivery causing me a lot of anxiety.3.At delivery, they extorted another 630 dollars from me claiming that their 23 foot trailer truck could not fit behind the building, even though the Move In Coordinator at the Breakers retirement community where I am staying, said that there have been 200 successful moves of trailers of equivalent size. I call it extortion because they refused to deliver my belongings until I paid it in cash. 4.The delivery driver was very aggressive, bullying me with respect to placement of furniture and boxes. Left me sobbing at the end of it all. 5.Their style of packing made it very difficult for me to lift chairs and lamps out of very large and tall boxes. reassemble of all items disassembled by movers during initial packing 6.They contractually failed to meet reassemble of all items disassembled by movers in that they failed to reassemble lamps that had been thrown into very large boxes.

    Green Planet Movers LLC Response

    07/03/2024

    ******,


    We operated as the carrier under contract with 3 Brothers Moving and Storage. There was a pickup window of 5/31-6/1/24 provided and our office reached out the day before to confirm the date and time of pickup. Our pickup crew completed a revised written estimate on site when there were changes from the original estimate. That was reviewed and signed for before proceeding with the move.

    Our company proceeded with completing delivery as quickly as possible. On your original estimate it states that delivery timeframe is within 2 to 14 business days from your first available delivery date of 06/03/2024. Your were delivered on 06/22/2024 which is within the average timeframe for delivery.

    Before delivery occurred our office and your delivery driver reached out to confirm they would be unable to access your delivery location in the middle of downtown *******, with a full-size semi, 54-foot trailer. We provided the necessary pricing and our driver also provided a discount for the shuttle service at delivery.

    If there were any further issues with the delivery crew or driver, or with the household goods as they were delivered please reach out to our customer service team for further assistance and resolution. Thanks!

    Local BBB

    BBB Great West + Pacific

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