Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Aquatic Dog has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAquatic Dog

    Pet Shop

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7429 E Iliff Ave, Denver, CO 80231-5368
    BBB File Opened:
    9/17/2018
    Years in Business:
    34
    Business Started:
    5/23/1990
    Business Management
    • Owner Manager
    Contact Information

    Principal

    • Owner Manager

    Customer Contact

    • Owner Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased a 5-month-old Pomeranian puppy on October 6th 2022 for the amount of $1300.00 from one of the store owners ********************************* at Aquatic Dog *********************************************************************. ******************************* ************. The day I brought her home she had blood in her stools which she was given medication for from my first Veterinarian appointment on Oct 7th 2022 at ***************************** **********************************************************************. www.*************** ************. Prairie (puppy) was given medication for Giardia and Cystoisosprora. I contacted Aquatic Dog the next day to let them know what she had and ****** offered to pay for the medication which was $19.71. It seemed to clear up but only for a few days, she gradually got worse. On Oct 22, 2022 we made another visit to my Veterinarian at Parkside. It was recommended for me to take her to an ** Vet due to her being to sick for them to take care of her. We went to *********** ** at ****************************************************************. **************, ************. After 3 vet visits and at a staggering cost of $2499.72 it was recommended by the ** vet that she be Euthanized. I was told she would not live another day due to organ failure and several other problems. That day she was Euthanized. Paperwork was provided to Aquatic Dog of what they requested, but every time I provided them with what they asked ***************************** would ask for more. He didn't return my phones calls when he said he would, and **** contacted him via phone call and email. **** wanted in writing from AESC that ******* died from a genetic disease. Blood work was done to show organ failure as attached. However the only way to prove it was caused from genetic defect was to have an Ultrasound costing $1000.00 or more. Why would I spend that much more money when the Prairie was already to sick to live? According to Aquatic Dog website they sold healthy puppies which are not from puppy *****. I was not sold a healthy puppy. Want refund
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.