Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning customer service issues, warranty issues, delivery issues, and product issues. Regarding the customer service issue, consumers allege that there is a deficiency when trying to communicate with the business regarding scheduling and warranty claims. Additionally, consumers allege that the business promises a warranty, but no such documentation is provided for the consumer, and appointments for warranty claims do not take place. Consumers also allege that the business does not fulfill their order, and that the items received are not the correct ones, or they are delivered damaged. Lastly, consumers allege that the service/work provided is deficient, and that the items installed are damaged.
On September 13, 2019 BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of November 14, 2019 BBB has had no response.