Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Business Decision Makers has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforBusiness Decision Makers

    Surveys
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Product Issues
      Status:
      Resolved
      I have completed a survey with this company and was promised a $20 Amazon gift card. I was never sent the card, and have sent two emails inquiring about this. Those remain unresponded. ************

      Business response

      09/05/2024

      Hello,

      We have been in contact with **************** and resolved the issue.

      Sincerely,
      The Business Decision Makers Team

      Customer response

      09/05/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***********************
    • Complaint Type:
      Product Issues
      Status:
      Resolved
      This company offered a $5 GC for completing their survey (which I did) and now they are saying they cant verify my account so they want all kinds of ID sent to them. This is just a ploy to get out of giving me the promised reward. You need to sanction them in some way.

      Business response

      06/24/2024

      Hello,

      We have reached out to ******************** several times but have not received any response.  Compensation has been provided.  We consider this matter closed.

      Sincerely,
      The Product Report Card Team

      Customer response

      06/26/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***************************
    • Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have been a member of this site for about a year. I provide honest answers and have completed all the requirements asked of me. Yet last month my account was terminated for NO REASON and when asked for the reasoning was told they WILL NOT provide any information due to privacy? Who's privacy? That makes no sense!! I again asked for clarification and can not get them to answer. The really frustrating thing about this is that the week prior to them canceling my account I had told several of my peers to sign up....that this was such a great way to earn a little extra in your free time!! And each and every one of them put ALL of their personal info into the website just to be told they have an issue with their account???? Several of my peers are beyond upset that they gave personal information to this site biased on my recommendations just to be scammed into giving that info out!!!

      Business response

      05/30/2023

      Hello,

      We have been in touch with ****************** and resolved the issue.

      Sincerely,
      The Business Decision Makers Support Team

    • Complaint Type:
      Product Issues
      Status:
      Resolved
      Business Decision Makers solicited me to fill out a survey to provide them with insights. I completed the ~15 minute survey and then I created an account on their website in order to get payment. I used a secondary email ************************ to create the account. At that point, there was a link to collect payment on their website. However, based on the code on their website (it was essentially a button with no instructions or link), it was clear they did not intend to issue the payment. I can't remember exactly how much I was promised (maybe $40), but they never followed up and clearly do not intend to issue payment. I have tried to contact them and I get no reply.

      Business response

      05/18/2023

      Hello,

      We have been in touch with **************** and have resolved the issue.

      Sincerely,
      The Business Decision Makers Team

      Customer response

      05/18/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************
    • Complaint Type:
      Product Issues
      Status:
      Resolved
      Filled out a survey and was promised a $10 Amazon gift card. This company scammed me and didn't give the gift card after I wasted my time on the survey.

      Business response

      03/20/2023

      We have reached out to the member and resolved the issue.

      Customer response

      03/22/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************************
    • Complaint Type:
      Product Issues
      Status:
      Resolved
      I completed a survey for this company on 03/25/2020 survey #*****, sent the Amazon card through their site to my email 4-5 times never got it, contacted them several times with no response, I don't know how you run a business like this and cannot respond to someone who contacted them just to get my pay out $10 Amazon gift card for completing the survey,so sad they attempt to run a business this way, bet they take my answers and get paid for them, seriously act like professionals and step up to the plate and pay your dues rookies!Business Decision Makers, *************************************************************** 80206.businessdecisionmakers.com ************

      Customer response

      04/06/2022

      These are my contact to their web site regarding payment on this survey

      03/27/2022 case# ****** sent email in web site

      03/28/2022 case# ****** sent email in web site

      03/31/2022 case# ****** sent email in web site

      04/02/2022 case# ****** sent email in web site

      Customer response

      04/07/2022

      This company reached out to bout ************************************************************************************** we can close this case and thank you for your help1

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.