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Find a Location

Intelliride by Transdev has 1 locations, listed below.

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    Business ProfileforIntelliride by Transdev

    Transportation

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1570 N Grant St, Denver, CO 80203-1818
    BBB File Opened:
    6/25/2020
    Business Management
    • Mr. Kevin Lang, Compliance Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    34 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/16/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Starting in January 2024, I have been dealing with health issues. I have had to go to out of town appointments. I have turned in everything requested by Intelliride for 6 separate visits, one being a surgery. I have YET to receive a complete mileage reimbursement from any of the 6 trips. I have emailed the documentation several times, scan and faxed it several times, to no avail. I can't even get them to explain anything when I call- IF I can get through at all by phone. I truly need this reimbursement money and it is part of my benefits. I think 5 to 6 months is quite excessive, when they require the documentation within 10 days. This company needs looked into.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa C

    1 star

    04/24/2024

    Horrible!!I agree with almost all the deceit **** on here. Sometimes youll get someone that wants to help you and other times they dont care. They are being reimbursed by the state and they are keeping the funds or something because Im not receiving them nor are the people that I know who uses program. My advice to all of you is to contact Senator ******** office because Im getting help there from them. I am tired of this. I have been owed money for years and I mean years. *** tried my best to be patient, kind, compassionate because theres always an excuse and as someone whos a very sick person and struggles with a lot, I would love to be able to have them provide a ride for me, but since I dont live in ******, I cannot get that. So the other option is to drive and be reimbursed. I did all that I needed to, every hoop they asked me to jump through, every paperwork they needed filled out, every doctors visit and paperwork there, I complied with everything. They do not comply. Its a bunch of baloney and I am so sick of it. *** tried to be nice to ***** who is the supervisor there but unfortunately, I have to play her game and if I step out of bounds by actually asking a question like when Im going to get paid for reimbursement then Im on naughty list and she refuses to speak to me I have sent so many different emails only to not be received by anything. So, they leave me no choice but you get help at the **************** its a pretty simple process. I encourage you to do it.

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