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ComplaintsforCompetition Headwear
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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I paid a ****** business ( Marner, Inc., dba Competition Headwear) to manufacture hats. This was to be a long, fruitful relationship, or so I thought. The approved artwork (I have all the emails) was changed after the job was paid (payment 7-18-23) in full. They shipped the unapproved hats to us and we promptly refused and returned them on their dime. After months of back and forth, we can't agree. The owner does not understand I've spent over 35k in the last 6 months alone *********** to go up in smoke due to them not getting approval on the art after they made a change. Not to mention the lost traction from being unable to launch this along our 2 established ********* music festivals. This clown is only worried about his material costs and labor. His last idea of a resolution was to get me to pay for the UNAPPROVED hats at a reduced price.Meanwhile, I'm having a new manufacturer (Cali Headwear) rush a finished product. This is being done at a substantial cost to be able to relaunch just after the new year.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.