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Find a Location

Washway Laundry has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Washway Laundry

      1711 Sheridan Blvd Edgewater, CO 80214-1301

    • Washway Laundry

      2220 N Downing St Denver, CO 80205

    Business ProfileforWashway Laundry

    Laundry
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Washway Laundry has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Washway Laundry

        1711 Sheridan Blvd Edgewater, CO 80214-1301

      • Washway Laundry

        2220 N Downing St Denver, CO 80205

      Location of This Business
      1711 Sheridan Blvd, Edgewater, CO 80214-1301
      BBB File Opened:
      3/5/2024
      Years in Business:
      13
      Business Started:
      10/29/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Matthew Burns, Member
      Contact Information

      Principal

      • Mr. Matthew Burns, Member

      Customer Contact

      • Mr. Matthew Burns, Member

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/06/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      March 5th 2024 @ 1:45-2:15pm Spent $25, but on average spend at least $100 per month at this business. Manager continues to harass me everytime I come to this business as a paying customer. The business advertises "free dryers" but clothes have to be washed for dryers to be free. There are Zero rules or expectations anywhere in the facility. They do not specify how many dryers a customer can use at a time or the weight limit or how the dryers must be used. On this day I washed 2 $9 loads of big blankets, both polyester and SOFT cotton and 1 $7 load of various stuffed animals, *************** No one else were drying or needing dryers so I sorted the blankets & stuffed items as needed for them to dry accordingly without damage. The manager was bothered that my pillows were drying 1 item per sm. dryer and 1 SOFT cotton per sm. dryer. So he put my pillows all in one dryer and all my NEW blankets in 1 dryer and changed the temperature setting from DELICATE to MEDIUM. When voicing my concerns the manager threatened me and harrasesed me with my 10 month old in my arms. Argued with me the whole time. Did not try and find a solution, but said I wouldn't be allowed back "if i didn't follow the rules." I was a paying customer embarrassed that I had to raise my voice in front of my baby. Angry that he touched my things and could've damaged them had I not noticed what he did. I wasn't breaking any rules or bothering anyone. I paid to wash my things so that I could use the free dryers. I would like the manager to be contacted regarding this issue because this is not how a manager should be allowed to treat people, even mothers who have babies around. I would to be compensated for my time and money I spent at this business only to get treated terribly for something unspecified. Shortly after this encounter the manager clocked out and left. So there was no need to cause an issue over nothing. The person states he is the manager and owner when i attempted to get the contract info

      Customer Reviews

      0 Customer Reviews

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