Business ProfileforMoms and Mutts Colorado Rescue

Original transaction date 2/14/2021 we paid 800$ for upgraded adoption of a puppy. Which meant we agreed to use one of their partnered vets. We also had to give them a blank check that if we did not get said puppy neutered they would take an additional 300$ for bank acct. We took our puppy to Church ranch vet from day one of adoption. This was one of their partner vets. When we inquired about neutering the vet wanted to wait until puppy was 6 months old. That would bring us to june 14 2021. We informed mamco at that time of vets advice. On our next visit to vet around june to sept 2021 we started asking about neutering. The vet stated that he could quote us the cost of neutering. We to him we had a voucher for the procedure. They then asked if it was from mamco? After stating yes we were informed that they no longer work with them due to unpaid fees. We then had to save up money for the procedure ourselves. Which cost us over 1000$ due to when we were able to save up said funds puppy was now over 1 year old making it more expensive. On 12/14 without so much as a phone call or communication mamco drafted 300$ from bank acct. I contacted vet to have documents sent to mamco. Called mamco to tell them that documents would be sent over to them and asked when I would receive my funds back they told me I wouldnt. Big picture they broke the contract when they failed to fulfill the voucher for the neutering. They should not have any entitlement to any more funds. Considering 800$ for a puppy adoption is extremely high to begin with. This is not a pure bread puppy.