ComplaintsforDermatology Associates of Colorado
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Complaint Details
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Initial Complaint
12/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I made an appointment (scheduled to be on September 30, 2022) with the business for an aesthetician consultation. They required $100 deposit that could be used towards a service after the appointment. I ended up calling and canceling the appointment 2 weeks prior and was told I would get my $100 deposit back. They did initially send a $100 check in the mail, but since then the clinic keeps sending me medical bills for $100. I have attempted contacting their billing department, office manager, district manager and scheduling department in attempts to get this resolved. No one has helped or contacted me back. I am now getting notices from this place stating they will send my bill to collections which I dont understand how they can do in the first place because the $100 they are charging me is for an appointment deposit. No services have been rendered! Anyways, I cancelled the appointment and have asked for the deposit back, they sent an electronic bill stating it was going to be sent to collections so I got scared and paid another $100. Not only have they not provided me the deposit back they keep sending me a bill for $100 in error. Please help!
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Contact Information
9570 S Kingston Ct Ste 100
Englewood, CO 80112
Business hours
Today,8:00 AM - 12:00 PM
MMonday | 7:00 AM - 4:30 PM |
---|---|
TTuesday | 7:00 AM - 4:30 PM |
WWednesday | 7:00 AM - 4:30 PM |
ThThursday | 7:00 AM - 4:30 PM |
FFriday | 7:00 AM - 4:30 PM |
SaSaturday | 8:00 AM - 12:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.