ComplaintsforRevive Cycles
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The owner of Revive Cycles, ***************************, offered to sell me a racing motorcycle part for $676.80. I placed the order with him and he confirmed in writing that the order has been placed on March 2nd *****. I followed up for weeks asking for a confirmation number and tracking number, to which he always replied he didn't have one yet. I then called the manufacturer he ordered from directly on March 21st, who told me that ******* inquired about the part on March 2nd, but never made an account and never placed an order. I asked ******* to send me a refund on 3/23. He has refused to send a refund or reply to my messages. I have found others who have been affected the same way by *******. I want an immediate refund of $676.80Initial Complaint
07/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
An order was placed 6/27/2022 for a motor. This motor was advertised on their ******** business page. After visiting with the merchant via messenger, it was determined this motor would fit my needs. The merchant sent an invoice using quickbooks. The invoice was paid within minutes. A tracking number was requested. The tracking number that was sent was not correct. Further requests for a correct tracking number were ignored. When the shipping company was contacted directly, on July 11, they explained that shipment ID was a saved quote from back in May and was never picked up. Once again further messages via email and ******** were ignored. This was a transaction over $3,000 and there needs to be a refund immediately. He has refused to make any effort to remedy the situation. Please help get the money back and warn others against this fraudulent "business".
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.