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Find a Location

Brakes Plus has 155 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrakes Plus

    Brake Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.45/5stars

    Average of 58 Customer Reviews

    Customer Complaints

    115 complaints closed in last 3 years

    44 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Brakes Plus has 155 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6951 S Blackhawk St Ste 700, Englewood, CO 80112-4795
      BBB File Opened:
      6/3/1998
      Years in Business:
      34
      Business Started:
      5/1/1990
      Business Incorporated:
      5/1/1990
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Brakes Plus Johnstown
      • Brakes Plus Maricopa
      • Brakes Plus Goodyear
      • Brakes Plus Car Care Center - Corporate
      • Brakes Plus Tech Center Englewood
      • Brakes Plus Littleton Chatfield
      • Brakes Plus Aurora Iliff Ave
      • Brakes Plus Littleton South Kipling
      • Preferred Auto Glass Thornton
      • Brakes Plus Westminster
      • Brakes Plus Denver Stapleton
      • Brakes Plus Parker
      • Brakes Plus Aurora Tower Rd
      • Brakes Plus Thornton 120th
      • Brakes Plus Denver East Evans
      • Brakes Plus Parker Stonegate
      • Brakes Plus Superior
      • Brakes Plus Arvada
      • Brakes Plus Cherry Creek Glendale
      • Brakes Plus Thornton 104th
      • Brakes Plus Tech Center Centennial
      • Brakes Plus Denver South Federal
      • Brakes Plus Lakewood
      • Brakes Plus Highlands Ranch West
      • Brakes Plus Centennial Smoky Hill
      • Brakes Plus Longmont
      • Brakes Plus Brighton
      • Brakes Plus Aurora E. Mississippi Ave
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:30 PM
      T:
      8:00 AM - 4:30 PM
      W:
      8:00 AM - 4:30 PM
      Th:
      8:00 AM - 4:30 PM
      F:
      8:00 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Brenda Goentzel, Marketing Director
      • Mr. RJ Pisciotta, Vice President
      • Mr. Steve Ribble, Regional Vice President
      • Mr. Danial Ebner, Regional Vice President
      Contact Information

      Principal

      • Mr. Steve Ribble, Regional Vice President

      Customer Contact

      • Mr. RJ Pisciotta, Vice President
      Additional Contact Information

      Fax Numbers

      • (303) 221-8700
        Primary Fax
      • (303) 209-7738
        Other Fax

      Phone Numbers

      Customer Complaints

      115 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/07/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Hello, I spent ***** on a repair that was not done correctly and my car had been given back to me in worse condition than when I brought it in. I am bringing it in again this Friday and this will be the 5th time. The first time I drop it off, they told me they would let me know the issue Saturday and I just waited on hold. I never got an answer and had to go to work so picked it up. They said I need a new steering part for the dealership. The ordered it and installed. They gave me my car back with a 16psi in the back left tire. I had to pull over and air it up and it continued to shake on the freeway and leak. This left me stuck at almost 10pm at ******* having to buy an inflator and fix a flat. **** was nice and got my back tires replaced, but my steering was still not fixed. I brought it in again and not fixed. I am bringing it in again and now my brake light is also going off. My car shorts out and a/c and radio turn off. When this happens, my power steering sometimes goes out. They have left my car window open overnight and ask me to pay over the phone before getting my car back so they can pay their employees on time. I have photo stamped and documented every conversation because it is clear I cannot trust this shop. I have been patient but 5 weeks in a row of having to take a bike or **** then finally they gave me a rental is more than inconvenient. Ive ask they take it to the dealership and they have not. I am at a loss on what to do, I cannot keep bringing my car in weekly. I just want a full refund or for them to take it to *********** The guys in the shop arent experienced or trained enough to fix or diagnose my issue. I feel the repair they made me pay for was never the issue to begin with and I am stuck taking it back to this untrustworthy shop because I invested 3k into this car. I feel trapped and out of solutions. I have to use tools for work each day and whenever I take off work or dont have my supplies, I have to move around my appointments
      Read More

      Customer Reviews

      58 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brandon B

      5 stars

      08/09/2024

      Great place to get work done on your car. Friendly staff

      Local BBB

      BBB Great West + Pacific

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