Business ProfileforQuality One Dent, Inc.

I took my car to ' quality one dent' in ********* ** on 06/05/23 to have bodywork done on a fender that was damaged due to an accident. Seeing they have good reviews online I believed there would be no problems and I trusted them with my vehicle, after a few weeks when I picked up the car I noticed something didn't feel right, the wheel had been replaced with a brand new one and there was a lump on the tire. This was particularly strange because the wheel had not been damaged and there was no need to replace it, I did not include the wheel on the initial insurance claim ( I have before and after pictures), also the lump they caused, they did not bother to notify me I later found out it was extremely dangerous to drive like that I could have caused an accident, I had to pay for a new tire out of pocket. This was just the beginning, doing further inspection I noticed the miles had drastically increased, my car went into the shop with 60 thousand and came out with 72 thousand! The suspension felt weird, it rattled and the car just didn't drive or feel the same I took it for a diagnostic to the dealership and it turns out it needs thousands of dollars worth of mechanical repairs that it did not need before! I am truly shocked and appalled, I trusted this shop with my vehicle and they returned it with multiple mechanical problems! I find it unbelievable that this even took place I really need help finding out what happened to my car I need this shop to be held responsible for all of the additional unethical damages that were done Not only that, the negligence of them not even bothering to tell me about the lump on the tire that they caused I find disgusting, when I went back to the shop to ask them about it they simply said the tire was worn out which is a complete lie! I could have caused a serious accident. This shop needs to explain to me what happened to my vehicle and they need to rectify it immediately, I will get to the bottom of this one way or another.