ComplaintsforTTEC Holdings, Inc.

• Initial Complaint

  08/02/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  They post jobs on different sites ( Workintexas ) and when they are filled or cancelled they do not update the information. They allow people looking for work to apply for jobs that are not available . I spoke to a representative at TTEC on 8/2/2024 made her aware of the issue and she would not allow me to talk to her supervisor and said supervisors do not talk to applicants and her name was *****.

• Initial Complaint

  07/23/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I am receiving multiple emails from TTEC requesting me to email my personal bank account information to complete former employee payment arrangement. Unfortunately, I did email my personal bank account and routing number to the ********************** as requested. I keep getting emails that say:If you have received Severance/SUB Pay after termination of employment, kindly attach to this email the scanned copy of your signed Severance/SUB Pay letter so we can proceed with this request.Also, kindly confirm how you want your Severance/SUB Pay to be received:* If Direct Deposit, please provide the account number, routing number, and type of account (savings or checking). * If Check, please provide the address where it should be delivered.

• Initial Complaint

  03/30/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  So I was looking for a remote position job this company got in touch with me they wanted too much information such as ******** login bank log in info so I went along with giving my info just for them to lock and change my ******** login info to there suppose accountant info and now they refuse to contact me at all this has been the most unprofessional experience Ive ever dealt with.Big scam

• Initial Complaint

  09/15/2022

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  Ok so I was working for Ttec the company was not that bad until they got hacked and lied to all the employees about our information being hacked also so I get a letter stated my information has been hacked and my ssn and all so now Im scared that my identity is at will from the lack of sercurity with Ttec and then the management team lied for 6 months to a year before we got. The mail and found out ourselves also the company needs to be investigated because something fishy going. On and I wanna know who going to protect our information moving forward

• Initial Complaint

  07/11/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unresolved

  More info

  Using the app ******** (meta), I saw a listing of a home job that seemed interesting to me, I messaged an individual under the name of "*********************", in this message they provided more information on the description of the job and what was to be expected. It seemed like a good fit and I was prompted and given a specific code to follow up with their "hiring manager", that went by the name of "****** Allens", from a company named "Ttec", to do the interview. In this process, we went back and forth through ********* Teams, which seemed like a convenience at the time, I didn't have to stress myself out to impress these people over video chat. After a few minutes, I was told I was hired for the position. They sent me documents and an employment letter to sign and send back to them. After giving them personal information and setting groundwork for what was expected from the job, I was told about the opportunity of flexible hours, above minimum wage pay, and not to mention I was going to be doing all of this at the comfort of my home. I was also told the supplies and everything I needed would be provided by the company, so one thing less to worry about. All of a sudden I was told, that rather than the company providing me with everything, I needed to order the supplies to get the job done, and I would be given a check by the company to deposit into my account to pay for it all. I wasn't opposed to this new idea and at the time it didn't sound like a bad one, so i deposited the check into my account and only $225 of the check was available which is one of the banks policies. Once the bank reviewed the check, the rest of the amount would be ready in my account to purchase the items. Since I would have to wait 3-5 business days for the rest of the money to be in my account, I informed the "hiring manager" aka ****** Allens, that the full amount was yet to be in my account. onclusion that it would be best to send the money to the "vendor" so the supplies would be sent.

  Business response

  07/21/2022

  Premier Members Credit Union would like to thank the consumer for taking the time to express their concerns and provide details around their experience. We have researched the issue and worked directly with the consumer to resolve their issue.

  Customer response

  07/21/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩