Business ProfileforColorado Premier Restoration, Inc.

Initially, everything seemed to be going well. ****, the person assigned to my project, was excellent at communication and ensured that all necessary information was gathered promptly. However, during the final walk-through, I identified several significant issues that needed to be resolved: - A toilet that was not flushing - Large gaps between the baseboard and flooring - A refrigerator that couldn't open all the way due to miscalculated space available - A silverware drawer that hit the oven and would not open due to miscalculated spacing - A non-functional electrical box for the oven - Extremely dirty bathroom and kitchen floors with a sticky substance that required hours of scraping I communicated all of these issues to ****, but none of them were addressed. When I returned over a week later, all the problems remained unresolved. I was then informed that **** was no longer handling my project and that I needed to speak with ******. After communicating the same concerns to ******, he told me to contact *****. Unfortunately, ***** never responded to any of my concerns about the outstanding issues, although he was quick to respond when it came to payment inquiries. Despite spending nearly $50,000 on this restoration, I was left with numerous problems that I had to fix myself or hire additional contractors to resolve costing me many hours of labor and over $1000 in work. As I continued to work on finishing the unit, I discovered more issues, such as multiple non-working outlets. Additionally, a neighbor informed me that my unit door had been left unlocked and open overnight multiple times during the restoration process. Later, I had to pay $500 to a plumber because the toilet wasnt flushing, only to find out that a T-shirt had been flushed down it. Whether this was the contractors fault or due to someone accessing my unit while it was left open is unclear.