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Find a Location

ViaSat, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ViaSat, Inc.

      349 Inverness Dr S Englewood, CO 80112-5882

    • ViaSat, Inc.

      PO Box 4427 Englewood, CO 80155-4427

    • ViaSat, Inc.

      1041 Marvin Lucas Pkwy Spring Lake, NC 28390

    Business ProfileforViaSat, Inc.

    Internet Providers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 630 Customer Reviews

    Customer Complaints

    1,877 complaints closed in last 3 years

    534 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Internet Provider, Cable TV

    Products & Services

    Cable TV

    Business Details

    This is a multi-location business.

    Find a Location

    ViaSat, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ViaSat, Inc.

        349 Inverness Dr S Englewood, CO 80112-5882

      • ViaSat, Inc.

        PO Box 4427 Englewood, CO 80155-4427

      • ViaSat, Inc.

        1041 Marvin Lucas Pkwy Spring Lake, NC 28390

      Headquarters
      349 Inverness Dr S, Englewood, CO 80112-5882
      BBB File Opened:
      8/14/2001
      Years in Business:
      38
      Business Started:
      5/18/1986
      Business Started Locally:
      5/18/1986
      Business Incorporated:
      5/20/1999
      Type of Entity:
      Corporation
      Business Management
      • Ms. Mary Cockshoot, Finance Manager
      • Mr. Eric Baulesh, General Counsel
      Contact Information

      Principal

      • Mr. Eric Baulesh, General Counsel

      Customer Contact

      • Mr. Eric Baulesh, General Counsel
      Additional Contact Information

      Fax Numbers

      • (720) 535-3122
        Primary Fax

      Website Addresses

      Customer Complaints

      1,877 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Internet was installed and internet services were not working properly as described Technicians were sent out (2) of them and they told us they didnt know why or what else do. The first installer/technician even called his supervisor to see if he had any suggestions The Mbps would drop substantially just walking away 2 feet from the point of installation Now they want to be paid for a monthly amount of one ****** for services that were never working appropriately. We called to cancel service right away days after due to the service not working. Their customer service has been awful and they have not been willing to work with us as far as the billing goes. I dont feel that it is right for them to be paid for services or never provided
      Read More

      Customer Reviews

      630 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeff S

      1 star

      07/20/2024

      Wish I could give a negative stars this company will not fix my wifi it's been out since June 21 and I have called over a dozen times and still not fixed . I shout my credit card off and they still stole payment of ****** dollars and will not give it back DONT USE THIS COMPANY they are not a very good company

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

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