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          Find a Location

          Rise Broadband has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRise Broadband

            Internet Service
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            61 Inverness Dr E STE 250

            Englewood, CO 80112-5147

            Visit Website
            (844) 411-7473

            Business hours

            6:00 AM - 8:00 PM
            Business Hours
            6:00 AM - 8:00 PM
            6:00 AM - 8:00 PM
            6:00 AM - 8:00 PM
            6:00 AM - 8:00 PM
            6:00 AM - 8:00 PM
            7:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            3.96/5

            Average of 217 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            136 complaints closed in last 3 years

            34 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/31/2015

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rise Broadband offers internet services.

            Products & Services

            Internet Services

            Business Details

            This is a multi-location business.

            Find a Location

            Rise Broadband has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              61 Inverness Dr E STE 250, Englewood, CO 80112-5147
              BBB File Opened:
              8/13/2015
              Years in Business:
              18
              Business Started:
              10/28/2005
              Business Incorporated:
              10/28/2005
              Accredited Since:
              12/31/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • JAB Broadband
              • Skybeam
              • T6
              • Rhino Communications
              • Prairie INet
              • Digis
              • JAB Wireless, Inc.
              Hours of Operation

              Primary

              M:
              6:00 AM - 8:00 PM
              T:
              6:00 AM - 8:00 PM
              W:
              6:00 AM - 8:00 PM
              Th:
              6:00 AM - 8:00 PM
              F:
              6:00 AM - 8:00 PM
              Sa:
              7:00 AM - 5:00 PM
              Su:
              8:00 AM - 5:00 PM
              Business Management
              • Mr. Jeff Kohler
              • Ms. Sadie Lucio, Director of Customer Care
              Contact Information

              Principal

              • Mr. Jeff Kohler
              • Ms. Sadie Lucio, Director of Customer Care

              Customer Contact

              • Ms. Sadie Lucio, Director of Customer Care
              Read More Business Details and See Alerts

              Customer Complaints

              136 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/18/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              Called this company to cancel service on 1.27.24. Was told a case would be opened to have someone call us back for cancellation. On 1.29.24 we were charged $94.40. Got no return phone call from case opened on the 27th. Called again on the 1.31.24. Our service was disconnected on 1.31.24. At this time we requested a refund for the charge of $94.40 since the service was disconnected.Called the company a 2nd time to request a refund again and was told a refund would be issued. As of 5.18.24, no refund has been issued.
              Read More
              Read 135 More Complaints

              Customer Reviews

              217 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Seth D

              05/30/2024

              Rise Broadband is a complete ripoff! I am paying over $100 a month for speeds that never get faster than 15 mbps?!? This is the most ridiculous internet service and bill I have ever seen. And the worst part, they are offering it in rural areas and over charging good people who NEED internet but dont have a lot of options. Thats the ONLY reason why Rise is still around; because they can make money hand over fist off of desperate folks in rural communities. This company and their service truly sickens me. Look for your internet somewhere else; DONT trust this company not for internet or for fair service. ??????????

              Rise Broadband Response

              05/31/2024

              Thank you very much for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us regarding your concerns. We'd like to provide further assistance. Please email your account information to us at *********************************** and we will be more than happy to assist you.


              Thank you,
              Rise Broadband
              Read 216 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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